Client Relationship Manager
3 weeks ago
Job Title : Client Relationship Manager – IT ServicesLocation:ChennaiJob type : Full timeRole Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving account growth, and acting as the primary point of contact between the client and internal delivery teams. This role requires a blend of technical understanding, relationship management, and business acumen. Key Responsibilities Account Ownership & Client Relationship - Serve as the main point of contact for key clients, maintaining strong and long-term relationships. - Understand client business objectives, IT landscapes, and challenges to position solutions effectively. - Conduct regular review meetings, performance assessments, and strategic planning discussions. Service Delivery Oversight - Collaborate with internal technical, delivery, and support teams to ensure timely and high-quality service delivery. - Track SLAs, delivery timelines, project milestones, and address deviations proactively. - Escalation handling and ensuring issue resolution within expected timelines. Business Growth & Upsell/Cross-sell - Identify opportunities to expand service offerings within existing accounts. - Work closely with the sales team to generate proposals, pricing, and contract renewals. - Drive revenue retention and account growth targets.Planning & Reporting - Maintain account plans, relationship maps, and periodic performance dashboards. - Provide regular insights and feedback to leadership on client sentiment, risks, and opportunities. - Ensure adherence to compliance, governance, and contract obligations. Required Skills & Qualifications - Bachelor's degree in business, IT, or a related field (MBA preferred). Three to eight years of experience in IT services, software solutions, or technology consulting, including account management, client success, and relationship handling. - Excellent communication, stakeholder management, and presentation skills. - Ability to engage with mid–senior level client stakeholders. - Problem-solving mindset with the ability to manage multiple priorities. Key Attributes - Customer-first mindset - Collaborative and team-oriented - High accountability and ownership - Confident and proactive communication#IT Services
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Client Relationship Manager
1 week ago
New Delhi, India TecSight Full timeJob Title : Client Relationship Manager – IT ServicesLocation:ChennaiJob type : Full timeRole Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving account growth, and acting as the primary point of contact between the client and...
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Client Relationship Manager
3 weeks ago
New Delhi, India Saxon Global Full timeHi,We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India. The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services.Job Description & Key ResponsibilitiesClient Relationship & Account Management- Serve as...
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Client Relationship Manager
3 weeks ago
New Delhi, India Saxon Global Full timeHi, We are seeking an experiencedClient Partnerto lead and grow strategic relationships within theBanking & Financial Services sector in India . The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services. Job Description & Key Responsibilities Client Relationship & Account Management Serve as...
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Client Relationship Manager
2 weeks ago
New Delhi, India Saxon Global Full timeHi, We are seeking an experiencedClient Partnerto lead and grow strategic relationships within theBanking & Financial Services sector in India . The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services. Job Description & Key Responsibilities Client Relationship & Account Management Serve as...
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Client Relationship Manager
3 weeks ago
New Delhi, India Pinnacle Global Group Full timeCompany DescriptionPinnacle Global Group specializes in outsourcing and offshoring services for businesses worldwide, with a focus on countries such as the US, UK, and Ireland With a skilled team of over 300 professionals, Pinnacle Global delivers excellent, tailored solutions across various industries and service domains. Boasting a higher client retention...
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Client Relationship Manager
1 week ago
New Delhi, India TIE-UPS Manpower Consultants Full timeTIE-UPS is hiring for a Leading Equity Firm in India . Operating in all metros . Excellent paymaster . Diversifying into NBFC Domain .Position- Relationship Manager - Equity DomainExperience- 2 - 4 yearsLocations- Bhubaneswar, Bhopal, Pune, Ranchi, Ahmedabad, Bengaluru, Delhi / NCR, Vadodara, Mumbai (All Areas)Job description- Maximize profit & achievement...
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Client Relationship Manager
4 days ago
New Delhi, India TIE-UPS Manpower Consultants Full timeTIE-UPS is hiring for a Leading Equity Firm in India . Operating in all metros . Excellent paymaster . Diversifying into NBFC Domain .Position- Relationship Manager - Equity DomainExperience- 2 - 4 yearsLocations- Bhubaneswar, Bhopal, Pune, Ranchi, Ahmedabad, Bengaluru, Delhi / NCR, Vadodara, Mumbai (All Areas)Job description- Maximize profit & achievement...
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Client Relationship Manager
4 weeks ago
New Delhi, India RB Lawcorp Pvt Ltd Full timeLocation: Sector 18, Noida | Type: Full-Time, On-SiteDesignation: Client Relationship Manager(MBA – Marketing from a reputed college | Excellent Communication | Polite & Professional Conduct | Salary No Bar)KRAs:1️⃣ Client Relationship Management (Primary KRA)Maintain strong, positive, and long-term relationships with all existing clients.Act as the...
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Client Relationship Manager
4 weeks ago
New Delhi, India RB Lawcorp Pvt Ltd Full timeLocation: Sector 18, Noida | Type: Full-Time, On-SiteDesignation: Client Relationship Manager(MBA – Marketing from a reputed college | Excellent Communication | Polite & Professional Conduct | Salary No Bar)KRAs:1️⃣ Client Relationship Management (Primary KRA)Maintain strong, positive, and long-term relationships with all existing clients.Act as the...
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Client Relationship Manager
4 weeks ago
New Delhi, India RB Lawcorp Pvt Ltd Full timeLocation: Sector 18, Noida | Type: Full-Time, On-SiteDesignation: Client Relationship Manager(MBA – Marketing from a reputed college | Excellent Communication | Polite & Professional Conduct | Salary No Bar)KRAs:1️⃣ Client Relationship Management (Primary KRA)Maintain strong, positive, and long-term relationships with all existing clients.Act as the...
