Senior Customer Support Executive
16 hours ago
About AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform empowering 150,000+ businesses, including leading brands like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco, to grow their revenues via WhatsApp.800+ Crore WhatsApp messages exchanged yearly between businesses and users via AiSensyTrusted by top brands like Delhi Transport Corporation, Vivo, PhysicsWallah & moreBusinesses drive 25–80% of revenues using AiSensyBacked by Marsshot.vc, Bluelotus.vc & 50+ Angel InvestorsThe OpportunityWork with a dynamic, fast-growing team passionate about customer success.Gain hands-on experience in building and optimizing support systems and processes.Collaborate closely with founders and leaders, sharing insights and receiving direct feedback.Be part of a mission-driven startup shaping the future of WhatsApp-led engagement.ResponsibilitiesCustomer Interaction: Manage customer inquiries across phone, email, live chat, and social media.Product Assistance: Provide accurate product/service information, handle complaints, process orders, and manage returns.Troubleshooting: Resolve product-related issues promptly to ensure high customer satisfaction.Customer Records: Maintain detailed, accurate records of all interactions in CRM/support tools.Product Knowledge: Develop deep expertise in AiSensy’s platform to deliver effective solutions.Performance Goals: Collaborate with the support team to achieve and exceed KPIs/SLAs.Feedback Analysis: Collect and analyze customer feedback, working with product and tech teams to improve user experience.Process Improvement: Contribute to the creation and refinement of support processes, tools, and workflows.Qualifications2–6 years of experience in customer support or a related role (B2B SaaS experience preferred).Strong communication skills with a customer-first mindset.Proficiency in support platforms (e.g., Zendesk, Freshdesk, LiveChat) and CRM tools.Empathetic, solution-oriented, and passionate about delivering excellent customer experiences.Comfortable working in international shift timings (2 PM – 11 PM IST).Why Join Us?Be part of a supportive and innovative environment that values growth.Opportunity to lead impactful projects and shape customer experiences in a scaling startup.Directly contribute to the success of brands generating a large share of revenues via AiSensy.Grow your career in a company where customer satisfaction is the top priority.
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Customer support executive
1 week ago
Bareilly, India MTechZilla Full timeAbout Us At MTech Zilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Service Executive
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Bareilly, India Policybazaar.com Full time______________________________________________________________________________________________Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service ExecutiveLocation:* GurgaonSalary:* 2.5 - 4.0 LPA + Unlimited IncentivesCompany:* Policy BazaarJob Summary:*Policy Bazaar is looking for highly motivated Customer Service...
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Customer Service Executive
3 weeks ago
Bareilly, India Policybazaar.com Full time______________________________________________________________________________________________Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service ExecutiveLocation:* GurgaonSalary:* 2.5 - 4.0 LPA + Unlimited IncentivesCompany:* Policy BazaarJob Summary:*Policy Bazaar is looking for highly motivated Customer Service...
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Customer Relationship Management Executive
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Aerospace - Senior Advisor/ Consultant
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Aerospace - Senior Advisor/ Consultant
3 weeks ago
Bareilly, India People Tech Group Inc Full timeTotal Experience: 15 yearsLocation: Hyderabad / RemoteIndustry: Aerospace / Aviation / Defense / ConsultingAerospace - Senior Advisor/ ConsultantJob DescriptionLocation: Hyderabad (Remote)Part-time/ Advisory Role /Subject Matter ExpertPeople Tech Group (PTG) is seeking an accomplished Senior Advisor / Consultant to accelerate our growth in Aerospace. This...
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Senior Salesforce Developer
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Senior Placement Executive
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Senior Placement Executive
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Senior Placement Executive
2 weeks ago
Bareilly, India Invertis University Full timeJob Description– Urgent Hiring for Senior Placement Executive Qualification- Post Graduate (MBA in marketing will be preferred). Experience-3-4 Years Roles and Responsibilities- The Core Responsibility involves is finding the right placement opportunities for students as per thier skill sets. Liaising with Industry and organizations for sourcing campus...
