Admission Counselor

MAEER's MIT Group of Institutions in Pune has been a pioneer in providing higher education for the past four decades. MIT Vishwaprayag University is currently seeking experienced and passionate candidates .

Please visit www.mitvpu.ac.in for more information.

Position : Admission Counselor / Tele-caller for MIT Vishwaprayag University, Solapur

• Shall report to the Head - Marketing / Head- Admissions
• Shall interface with parents / students for pre and post admissions support
• Shall act as one stop for all queries related admissions with pre-defined scripts
• Shall provide the accurate data to the students / parents regarding admissions and incase of further queries shall direct them to the concern department heads
• Work collaboratively with other admission counselors / tele callers to review the interests of the aspirants to take admissions in the University.
• Manage the leads obtained from various social media / direct / indirect marketing activities
• Answering phone calls and providing the requisite information to the students and parents towards admissions
• Updating accurate and complete data on CRM /ERP portals
• Helping the department head in analyzing the data from various sources

Essential qualifications:

• Graduate / Post Graduate in any discipline
• Prior experience in handling customer relations / call centre preferably at higher educational organization
• experience in Marketing and Sales sector

Skills & Specific Experience

• At least 2 years of significant experience in customer relations / call centre / admissions / marketing
• Shall posses highly commendable language skills in English / Hindi and Marathi
• Experience in working on excel and CRM software
• a go-getter attitude with result oriented approach
• Proactive and assertive
• shall have an idea about admission procedures and eligibility criteria of various programs in higher education.