Associate - Academic Operations

14 hours ago

New Delhi, India LINC Education Full time

Position SummaryLINC Education is looking for an Associate – Academic Operations to support global university partnerships and manage high-quality academic delivery. This role combines data-driven decision-making, process management, and client coordination to ensure seamless program execution and exceptional student outcomes.You will work closely with the Program Manager, Head of Program Operations, and international account managers to oversee end-to-end operations — from managing academic professionals to tracking key milestones and ensuring timely delivery.This is an exciting opportunity for professionals with strong analytical and process management skills who thrive in a fast-paced, entrepreneurial environment.Key Responsibilities- Set up and monitor SOPs, manage client communication, and lead weekly review discussions. - Coordinate daily delivery of services by LINC Fellows (academic professionals). - Track daily, weekly, and term-based objectives across multiple programs. - Collaborate with account managers to ensure client deliverables are met on time. - Develop and implement strategies for service improvement and issue resolution. - Oversee quality of final academic delivery outputs for partner universities. - Streamline operations using data analytics, automation, and technology tools.Who We’re Looking For- Graduate/Postgraduate in Science, Engineering, or related analytical field (Tier 1 preferred). - 2–3 years of experience in program management, operations, or client servicing (preferably in the education sector). - Strong analytical, data interpretation, and communication skills. - Proactive, detail-oriented, and comfortable working in cross-functional teams. - A problem-solver with a “can-do” attitude and ownership mindset.Job DetailsLocation: Vikhroli (W), MumbaiWork Mode: On-site (Hybrid flexibility)CTC: ₹6 LPAWorking Days: Monday to FridayJoining: Immediate

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