Sales Operations Executive

3 weeks ago


Delhi, Delhi, India TabSquare Full time

About TabSquare:TabSquare provides AI-powered technology solutions for the F&B industry. Through TabSquare's solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers. TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience. TabSquare is a market leader with operations in Singapore, Malaysia, Indonesia, Australia, the Philippines, Taiwan, Thailand, Hong Kong, Sweden, and the UAE. Trusted by thousands of restaurants, TabSquare's clients include well-known F&B brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, Zingrill Holdings, The Coffee Club, Old Town White Coffee, Secret Recipe, and many more.TabSquare is a wholly owned subsidiary of Delivery Hero, a global leader in the food delivery industry.For more information, visitAbout Deliveryhero:Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.About the Role:We are seeking a highly motivated Sales Operations Executive to support our dynamic sales team. This role is crucial in driving efficiency through data analysis, process optimization, and administrative support.Ideal for individuals with a strong analytical mindset, attention to detail, and the ability to thrive in a fast-paced environment, this position offers excellent growth opportunities.Key Responsibilities:- Sales Enablement: Assist in creating and maintaining product demos for prospective clients. Manage a centralized repository of all sales demos for easy access and version control.- Administrative Support: Manage sales documentation, including contracts, customer data files, and master client sheets. Ensure all sales-related administrative tasks are up-to-date and accurate.- CRM Management: Populate inbound leads into the CRM system. Ensuring no potential opportunities are missed. Maintain accurate and organized CRM records.- Data Analysis & Reporting: Extract, analyze, and prepare detailed reports from CRM tools to support management reviews. Monitor key sales metrics to identify trends, gaps, and areas for improvement.- Sales Training & Onboarding: Assist in onboarding new sales team members by providing training on sales tools, CRM workflows, and internal processes.- Ad-Hoc Support: Provide operational support to the sales leadership team as needed, contributing to strategic initiatives and special projects.Key Requirements:- Analytical Skills: Proficiency in MS Excel or Google Sheets (dashboards, pivot tables, advanced formulas) for effective data analysis and visualization.- Technical Proficiency: Basic knowledge of Google Workspace (Docs, Slides) and experience with CRM platforms such as Pipedrive, Quoter, Airtable, or similar tools.- CRM & Data Management: Strong understanding of CRM workflows, data management practices, and the ability to ensure data accuracy and consistency.- Reporting & Dashboard Development: Ability to design innovative dashboards and reports, identifying new ways to improve data visualization and reporting processes.- Detail-Oriented: Strong organizational skills with a keen eye for detail, ensuring high accuracy in data entry and administrative tasks.- Adaptability: Ability to work independently in a fast-paced environment, managing multiple tasks and priorities effectively.What we Offer:- Hyper growth company in a one of the hottest areas of F&B Tech, with unique exposure to driving Fintech and Artificial Intelligence in a vertical- Chance to work with bright minds from across cultures and countries- Opportunity to strengthen regional experience working across multiple markets in the region and internationally.- Fast paced and dynamic work environment with an opportunity to grow rapidly- A culture that promotes empowerment, autonomy, and new ideas, enabling employees to deliver the best work of their careers.



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