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JP Morgan Chase

2 months ago

Bengaluru, India JP Morgan Chase Full time

Description:


Job Summary:

- The Asia Client Onboarding - Business Sustainment Operations (BSO) role is located in India and supports the Client Onboarding Management Team in the management and execution of a wide range of strategic and tactical initiatives and control agenda across Asia Private Bank Onboarding teams.

- The team act as a central point of coordination and as a source of subject matter expertise on business initiatives and audit/compliance/risk reviews, and are accountable to deliver strategic and tactical projects and will also be responsible to define and deliver on the Control agenda.

- The successful candidate must possess organizational skills, be able to think strategically while delivering tangible solutions. Candidate should be able to work across different regional Onboarding teams to establish and implement a consistent solution.

- The candidate must strive in a fast-paced environment, enjoy multitasking, be an excellent team player and demonstrate a can-do attitude in the face of challenges. The successful candidate will drive issue resolution, collaborate with stakeholders inside and outside of the Onboarding organization to execute consistently on deliverables and communicate status updates and strategic direction to stakeholders.

Job Responsibilities:

- Work closely with key business stakeholders, including but not limited to business and operational teams, Legal, Compliance, Business Management, Oversight & Control, Audit, Business Initiative Leaders, Project teams and Technology on fulfilling responsibilities of the Client Onboarding team and implementing the business strategy

- Actively engaging in project requirement meetings; influencing design and functional requirements through analysis; providing thoughtful input to ensure business needs are met; identifying and documenting project gaps, impacts, and risks

- Developing process flows for strategic initiatives and assisting in the development of operating models

- Researching and documenting current state processes and applying appropriate changes to support business requests/needs

- Conduct GAP analysis; identify key areas of risk or concern and impact to the business

- Coordinate working groups, business forums and governance meetings

- Communicate issues effectively through project implementation

- Maintain effective communication with stakeholders and business partners with the purpose of informing interested parties on all key milestones, accomplishments, programs, activities, and overall successes

Required Qualifications, capabilities and skills:

- Degree - Accounting, Finance, or Business preferred

- Fluent in Excel, PowerPoint, Visual Basic

- Willingness to learn new technical skills / explore new tools

- Minimum 5 years of experience in financial services/banking industry, with a demonstrated track-record of delivery and/or relevant experience in risk and control management required

- Minimum 5 years Client Onboarding and/or documentation analysis experience preferred

- A \"can do\" attitude is a must with a passion for driving best practices

- Familiarity with regulatory landscape across Asia

- Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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