Hotel Intern

12 hours ago

Kottayam, Kerala, India goSTOPS Full time

Job Title: Hotel Interns

Location: Goa

About Company:

goSTOPS threw open its doors in 2014 based on the simple belief that travel changes lives. When you go MORE, you be MORE: be it at the start of the journey when you're braving your first solo train ride; in the middle, when you've found a kindred spirit in a complete stranger; or at the end, when you're left with a head full of memories that will help you coast along till the next trip.

Such joys should be accessible to every young traveller, right? At goSTOPS, we aspire to provide young travellers with safe and social spaces at prices that won't break the bank. Centrally located and fitted with modern amenities, our hostels are designed to be the perfect stop before you go.

About Role:

We are looking for a Hotel Interns to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India, fostering a welcoming and vibrant atmosphere for all visitors.

Roles and Responsibilities

● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.

● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.

● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.

● Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.

● Property Management Support:

○ Conduct inventory checks and maintain records.

○ Assist in the procurement of monthly supplies.

○ Step in as the property in-charge during the absence of the property manager.

● Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction.

● Book keeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks.

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