
eClerx - Credit Controller
2 weeks ago
Experience: 5+ Summary:
- Evaluate creditworthiness of new and existing travel clients and set appropriate credit limits.
- Follow up on outstanding payments via calls, emails, and statements to ensure timely collections.
- Resolve payment disputes and reconcile accounts in coordination with sales and operations teams.
- Maintain accurate records of credit terms, customer interactions, and payment history.
- Prepare aging reports, cash flow forecasts, and collection dashboards for management.
- Recommend accounts for suspension, legal action, or write-offs based on risk assessment.
- Ensure compliance with internal credit policies and travel industry standards.
- Support audits and financial reporting related to receivables and credit Skills & Qualifications:
- 3+ years of experience in credit control or accounts receivable, preferably in the travel industry.
- Strong understanding of travel agency operations, invoicing cycles, and payment structures.
- Proficiency in accounting software (e.g., Tally, SAP, Oracle, or travel ERP systems).
- Excellent communication, negotiation, and stakeholder management skills.
- High attention to detail and ability to work independently under tight Attributes:
- Familiarity with airlines refunds etc.
- Ability to prepare MIS report/ PPT to show the spends
- Strong analytical/accounts skills and process improvement mindset.
(ref:iimjobs.com)
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