Applications & Platforms:

Infor FSM (Finance and Supply Management), Infor CloudSuite

Primary Responsibilities:

• Serve as application analyst for Infor FSM including Finance and Supply Chain modules.

• Support business teams by identifying needs and delivering ERP solutions.

• Collaborate with technical and functional teams to implement configuration changes and

enhancements.

• Perform testing and validation for updates, patches, and new functionality.

• Assist with issue resolution, root cause analysis, and system documentation.

• Participate in go-live support, cutover planning, and ongoing maintenance.

Required Skills & Qualifications:

• Proven experience with Infor FSM applications (Finance and SCM).

• Understanding of ERP workflows, business requirements gathering, and stakeholder collaboration.

• Strong analytical, documentation, and communication skills.

• Experience in production support environments including ticket triage and resolution.