Technical Content Writer

2 weeks ago

New Delhi, India CoreStack Full time

Contract to hireLocation: Preferrably Hyderabad / ChennaiJob Summary: As a Technical Content Writer, you’ll create clear, engaging documentation and tutorials that simplify complex SaaS features. You’ll collaborate with cross-functional teams to craft user guides, release notes, and “how-to” content that enhances product understanding and user experience.Key Responsibilities- Create and maintain product documentation including: - User guides and knowledge base articles - Product feature documentation - Release notes and “What’s New” updates - Product tours and walkthroughs - Develop “How-to” videos, tutorials, and quick-start demos that simplify product usage. - Work with product and marketing teams to ensure consistency in voice, tone, and accuracy across all content. - Continuously improve documentation based on feedback from internal teams and customers. - Quickly learn new tools, products, and technologies to translate technical information into accessible content.Must-Have Skills- 2–3 years of experience as a Technical Writer, Content Specialist, or similar role in a SaaS or tech start-up environment. - Proven ability to create user guides, release notes, and video tutorials. - Good understanding of documentation tools is a plus (such as Readme, Intercom). - Experience with video creation tools (such as Loom). - Excellent command of written English with a focus on clarity, consistency, and accuracy. - Fast learner with a strong willingness to explore and adopt new tools and workflows. - High attention to detail and a mindset for precision and quality.Nice-to-Have Skills- Basic understanding of UI/UX principles and SaaS product workflows. - Familiarity with HTML, Markdown, or other documentation formats. - Experience using AI-assisted writing or video tools. - Knowledge of content analytics or documentation feedback loops.About the RoleWe are looking for a Technical Content Writer with a passion for creating clear, engaging, and user-focused content for SaaS products. The ideal candidate will have experience working in a SaaS-based product company or start-up, with a proven ability to explain complex features in simple, user-friendly language.You’ll collaborate with product managers, designers, and engineers to create compelling content that helps users understand, adopt, and make the most of our platform.Why Join CoreStack?- Be part of a fast-growing, innovative company and the leader in cloud governance. Work with a talented and passionate team of professionals. - High-impact role with significant influence over company growth trajectory and expanding market presence. - A mission-driven culture that values and rewards collaboration and innovation. - Competitive compensation package, including performance bonus and stock options. - Comprehensive benefits package, including health, dental, vision, and life insurance. - Retirement savings plan. - Generous Paid Time Off and Holidays.

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