Personal Shopper

3 weeks ago

Mumbai, India White Force Full time

Job description



Greet and assist customers in a friendly and professional manner.
Act as the first point of contact for customer inquiries, assisting with
product information, pricing, and locating items within the store.
Provide recommendations and assist customers in finding suitable
products to meet their needs.
Resolve customer issues efficiently, ensuring a positive resolution
and a satisfied customer.
Handle a variety of tasks, including answering phones, processing
orders, and resolving customer complaints.
Be adaptable to changing customer needs and preferences.
Build and grow the client base by focusing on strategic selling
techniques and communicating proactively with existing and
potential customers.Develop personalized shopping experience for all customers by
providing individualized attention along with prevailing knowledge of
products and trends.
Develop and maintain professional relations with customers to
ensure repeat business.
Stimulate feedback to improve further customized service.
Fulfil daily targets of attending to customers, ABV and Sales targets,
Gift Card sales targets, etc.

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