Order Coordinator

4 days ago

Kozhikode, India Muselot Full time

Title: Orders Coordinator Internship


Location: Remote


Duration: 6 months 


Monthly Stipend: 2000 Rs.


Description: At Muselot, we are committed to providing our customers with a seamless online shopping experience. As part of our team, the Orders Coordinator Intern will be crucial in verifying details post-purchase to ensure accuracy and customer satisfaction. If you excel in communication and have a meticulous eye for detail, we encourage you to apply and help us enhance our order fulfillment process.


Selected Intern’s Day-to-Day Responsibilities:


  1. Order Verification: Reach out to customers via phone after online orders have been placed to confirm and verify order details, such as product specifications and shipping addresses, to prevent any errors and ensure smooth delivery.
  2. Customer Service: Respond to customer inquiries and requests via phone and WhatsApp, providing support and making necessary adjustments to orders, such as product swaps or address changes.


Key Qualifications:


1. Proficient in Hindi and English with excellent verbal communication skills.

2. Strong listening skills and a customer-first attitude.

3. High attention to detail and commitment to accuracy.

4. Capable of resolving issues efficiently and maintaining customer satisfaction.


What We Offer:


1. A role that is critical to our customer satisfaction and business efficiency, providing a significant learning opportunity.

2. Exposure to real-world customer service and order management challenges in a supportive environment.

3. Training on our products and systems to fully equip you to handle customer interactions effectively.

4. Monthly Stipend of 2000 Rs. 


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