Newton School

About Newton School:- Come be part of a rocketship that's creating a massive impact in the world of education.- On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent.- Newton School aims to bridge this massive gap through it's personalised learnin platform. -We are building an online Institute and solving the deep problem of employability of graduates.- We have a strong core team consisting of alumni from IIT's and IIM's, having several years of industry experience in companies like Unacademy, Inmobi, Ola, Microsoft among others.- On this mission, we are backed by some of the most respected investors around the world, RTP Global, Nexus Venture Partners and a slew of angel investors including CRED's Kunal Shah, Flipkart's Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan's. Sujeet Kumar among others. Role:- We're looking for a Senior Manager to drive university-level operations and stakeholder success across our partner campuses.- This role is critical to ensuring high-quality execution of our academic programs by owning relationships across university departments - including academic leadership, faculty, admin, and senior management.- You'll serve as the primary face of Newton School within the university ecosystem, and lead end-to-end coordination to ensure that everything from academic delivery to student experience runs like clockwork.- The role demands maturity, high ownership, excellent communication, and the ability to navigate ambiguity with strong relationship skills. Key Responsibilities: - Stakeholder Ownership: Build, own, and manage day-to-day working relationships across university stakeholders - including the Dean, academic coordinators, department heads, faculty, and admin teams.- Be seen as the single point of contact for all cross-functional alignment. - Cross-Department Coordination: Ensure timely and effective coordination across multiple university departments to deliver on key academic and operational outcomes - such as scheduling, exams, grading, student records, and feedback cycles. - Program Delivery Oversight: Monitor the smooth execution of academic and non academic processes on campus - ensuring classes, labs, assessments, and events happen as per plan.- Resolve breakdowns quickly and efficiently. - Escalation Management: Act as the first point of escalation for both university stakeholders and internal teams.- Use judgment and empathy to navigate conflicts and ensure resolution within agreed timelines. - Data and Documentation: Own the accuracy and timeliness of all academic documentation, including student records, performance reports, attendance, and intervention tracking. - Team Management: Manage and mentor a small team of campus associates or coordinators (as applicable), ensuring accountability, clarity, and performance. - Continuous Improvement: Identify inefficiencies or roadblocks in campus execution and drive solutions - whether through process redesign, training, or smarter tools. Who You Are:- 4-5 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles. - Experience working with or within universities/colleges is strongly preferred. - Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism. - Excellent verbal and written communication. - Highly proactive, reliable, and outcomes-oriented. - Prior experience leading or mentoring a team is a strong advantage. (ref:iimjobs.com)