Assistant Manager/Deputy Manager
4 weeks ago
About the Role :
We are looking for a Assistant Manager/Deputy Manager - UK for our Bangalore branch.
You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth.
The charter for this role will include:
- Meet Allotted Team targets ( Leads, Applications & Visas)
- Contribute in developing a strong & efficient counseling team
- Resolve escalations and ensure a smooth student journey
- Conduct Training sessions & help build a world-class team of counselors
- Maintain high Satisfaction Ratings
- Report & Data Management
- Implement Organizational Values, Goals & objectives within the team
- Collaborate with internal & external stakeholders to achieve set targets
- Pipeline forecast & Management
- Identify, analyse and rectify operational issues in coordination with immediate supervisors
Ideal Persona:
- The candidate should be from Counseling Industry (Mandatory)
- In-depth knowledge of edtech/study abroad
- 2+ years of experience in leading a team of a minimum of 6 counselors
- Experience in working with CRMs ( such as Zoho, Salesforce, etc..) is desirable.
- Excellent in written and spoken communication with the ability to present to large audiences
- Previous Stakeholder Management Experience (Good to have and will be preferred)
- Proficient with MS Office and other Web Conferencing tools.
- Expertise in time management, analytical and organizational skills along with prior experience in Team Management
Everyone at Leap is entrepreneurial, moves fast and operates with extreme ownership.
There is minimal management and extreme autonomy.
If the above defines you, you will fight in snugly
What is Leap?
Leap is a global student mobility platform that empowers students’ aspirations for a global career and education
We have built this and this and this
We work at the exciting intersection of fintech & edtech
And we love that we succeed as a business while powering the dreams of talented students
How far along are we?
We are the leaders in our space by a mile
We are backed by Sequoia, Jungle Ventures, Owl Ventures & Harvard
Read the latest fundraise news here
Who are we as people?
We have a lean, rockstar team.
We have come this far with a lean team because we love to increase the talent density with every new member we add. Yes, we are more picky than the usual company.
We hire slowly and deliberately
You can meet our founders here -> Arnav Kumar and Vaibhav Singh
Arnav tweets here
What will you be doing?
We are now building our leadership team and would love to engage
This is a great time to join the rocketship and participate in the upside -
Broadly,
- You will have tearing-your-hair level complex & challenging problems to solve
- With massive upside if you solve them
- In a super fast paced environment that will challenge you
- With enough resources to be audacious
- And mentorship from an experienced founding team
Your move :)
- Having a busy week? - Simply apply here
Want to skip the queue? - Take out a few mins and write a standout email to us at monika.bhandari@leapfinance.com
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