TAC Engineer
14 hours ago
Knowledge/ Skill RequirementA TAC Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and secondary skills that are important for a TAC Engineer:1. Networking Expertise:The engineer should have5-8 years ofstrong technical skills and knowledge ofL2/L3 switching and routing systemsand technologies, including security, tunnelling and network service protocols and Quality of Service (QoS) networking. Relevant industry certifications, such as CCNP (routing and switching) is strongly preferred. 2. Network design and configuration: The engineer should be able to design and configure switching networks that meet the customer's business requirements and align with industry best practices. This may involve installation, configuration, troubleshooting, and optimization of network equipment, such as switches, routers, and security gateway. 3. Security: The engineer should be knowledgeable in network security protocols and best practices. They should be able to configure and manage security features such as authentication, ACLs, port security, VLANs and 802.1x. 4. Troubleshooting: The engineer should be able to troubleshoot network issues and identify problems with the network infrastructure, including connectivity, configuration, VLAN, STP, port security and Quality of Service (QoS). They should also be able to use network monitoring tools and protocols such as Wireshark, Zabbix and Nagios. 5. Communication skills:The engineer should have excellent communication skills, both verbal and written. They should be able to explain technical issues and solutions to non-technical customers and collaborate effectively with other internal teams, such as sales and product management. 6. Customer Service Skills:The engineer should have strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently. 7. Problem-Solving Skills:The engineer should be able to identify and solve complex technical issues and think creatively to find solutions to problems. 8. Attention to Detail:The engineer should have excellent attention to detail to ensure that they identify and address all issues and potential areas for improvement.
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TAC Engineer
4 weeks ago
New Delhi, India GenSpark Full timeLocation - Chennai (WFO) Shift - 6:00 am - 2:00 pm / 2:00 pm - 10:00 pm / 10:00 pm - 6:00 amMust have 4+ years of TAC experience with Aruba, Cisco, and Palo Alto. Expert in routing, switching, and security troubleshooting. Skilled in Wireshark, CLI debugging, and log analysis. Handles critical escalations and outage management. Collaborates with engineering...
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TAC Security
3 days ago
New Delhi, India TAC Security Full time& Program Management- Lead the full lifecycle of compliance programs from scoping and gap assessments to remediation, controls implementation, audit prep, and certification.- Maintain and continually improve the Information Security Management System (ISMS) as per ISO standards.- Oversee the SOC 2 program: manage readiness assessments, control design,...
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Openings for TAC Engineer
1 week ago
New Delhi, India Movate Full timeMovate Technologies (Formerly Known as CSSCORP) We are hiring for a TAC Engineer(Routing & Switching)Experience : Min 3 years of TAC Experience (Routing & Switching) Work Location : Chennai (Work from Office) Shift : Night ShiftMandate Skills : · Expertise in Data Center Networking technologies: VXLAN, BGP EVPN, OSPF, BGP, MPLS, STP, etc. · Deep...
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Staff E-TAC Engineer
3 days ago
New Delhi, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Staff E-TAC Engineer
13 hours ago
New Delhi, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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Openings for TAC Engineer
2 weeks ago
Delhi, India Movate Full timeMovate Technologies (Formerly Known as CSSCORP)We are hiring for a TAC Engineer(Routing & Switching)Experience : Min 3 years of TAC Experience (Routing & Switching)Work Location : Chennai (Work from Office)Shift : Night ShiftMandate Skills :· Expertise in Data Center Networking technologies: VXLAN, BGP EVPN, OSPF, BGP, MPLS, STP, etc.· Deep understanding...
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Openings for TAC Engineer
1 week ago
Delhi, India Movate Full timeMovate Technologies (Formerly Known as CSSCORP)We are hiring for a TAC Engineer(Routing & Switching)Experience : Min 3 years of TAC Experience (Routing & Switching)Work Location : Chennai (Work from Office)Shift : Night ShiftMandate Skills :· Expertise in Data Center Networking technologies: VXLAN, BGP EVPN, OSPF, BGP, MPLS, STP, etc.· Deep understanding...
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Intern- Security Engineer
4 weeks ago
New Delhi, India TAC Security Full timeJob Summary: TAC Security is looking for a passionate and motivatedCyber Security Internto join our team in Mohali. The intern will assist in identifying security vulnerabilities, conducting research on emerging threats, and supporting ongoing cybersecurity projects. This internship offers hands-on experience in a global cybersecurity environment.Key...
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New Delhi, India Incedo Inc. Full timeRole Description4-6 Years of experience in providing L2 TAC support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall...
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New Delhi, India Incedo Inc. Full timeRole Description- 4-6 Years of experience in providing L2 TAC support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. - Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. - Assist with configuration of NAT, VPNs (IPSec/SSL),...