Software Engineer – ServiceNow ITSM

3 days ago

New Delhi, India Tata Consultancy Services Full time

Greetings from Tata Consultancy ServicesRole : Software Engineer – ServiceNow ITSMExp: 7+ YearsLocation: BangaloreKey Responsibilities:Technical Leadership & Mentorship- Serve as a technical expert and mentor within the team, setting direction and making key architectural decisions. - Lead by example in designing and implementing robust, scalable software solutions. - Promote best practices in software engineering, including code quality, testing, and documentation.Project Delivery & Collaboration- Partner with engineering managers to ensure timely delivery of high-quality software aligned with business priorities. - Collaborate with cross-functional teams to define goals, prioritise work, and manage stakeholder expectations. - Communicate effectively with technical and non-technical stakeholders across the organisation.Team Culture & Continuous Improvement- Foster a positive, inclusive team culture that values collaboration, innovation, and learning. - Refine engineering practices and drive continuous improvement across the team. - Regularly report on team health, project status, and identify areas for growth and support.Basic Qualifications- Minimum 5 years of software engineering experience. - Proven ability to lead and mentor other engineers. - Strong problem-solving skills and ability to implement effective solutions. - Proficiency in multiple programming languages and technologies. - Excellent communication skills with both technical and non-technical audiences. - Passion for software engineering and continuous learning.Preferred Qualifications- Strong proficiency in Node.js, Glide Script, Jelly, and AngularJS. - Experience with ServiceNow platform development and ServiceNow Studio. - ServiceNow Certified Application Developer (CAD). - Familiarity with relational databases (e.g., PostgreSQL, MySQL). - Experience with DevOps practices, including CI/CD pipelines. - Understanding of software design patterns and scalable architecture. - Experience with agile methodologies such as Scrum or Kanban.

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