Senior Project Manager
1 day ago
Job Description
TITLE: Senior SW Project Manager
ABOUT NCR CORPORATION
NCR Voyix is a global technology company leading how the world connects, interacts and transacts with business. NCR Voyix’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR Voyix (www.ncrvoyix.com) is headquartered in Atlanta, Georgia.
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY
SUMMARY
Today, Convenience, Fuel, Retail (CFR) relies on technology as never before. We at NCR Voyix CFR, the leading provider of Convenience, Fuel, Retail Technology, are not resting on our laurels. We're hard at work extending the reach and capabilities of our technology, ensuring that stores may engage with their customers in any manner they choose – increasingly, this means digital, mobile, contactless, curbside. CFR of the future? Not at NCR Voyix. We’re building it today
Do you want to join a team that is committed to disrupting a major industry? If so, NCR Voyix CFR may be the opportunity for you. We’re looking for a Senior Project Manager on our Delivery Effectiveness team. Delivery Effectiveness manages the intersection between agile practices and traditional project management.
As a Senior Project Manager, you will lead our compliance efforts at the project and program level. The right candidate for this position is comfortable with ambiguity, is an excellent communicator, and can synthesize complex information into actionable plans. You are capable of building and maintaining successful working relationships with all levels of the organization, including senior leadership. You remain calm under pressure, recognize project risks, and carefully weigh various options and tradeoffs. The experience of our customers is riding on the quality of our technology. In this role, you’ll bring a passion for ensuring that our customer experience is peerless.
KEY AREAS OF RESPONSIBILITY
- Work with Sr. Leadership, product owners, product managers and project managers to define, develop, and refine plans for complex software product development programs.
- Work in a dynamic, collaborative Agile Scrum environment with multiple product teams to deliver high quality solutions that exceed customer expectations.
- Coordinate with stakeholders from cross-functional teams (PS, Sales, Engineering, Pre-sales, Support etc.) to deliver significant programs delivering new technologies quickly and with quality.
- Champion continuous improvement and quality throughout the project lifecycle.
- Drive planning and execution that provides realistic timeframes with quality and predictability whilst leveraging best practices from Agile Software Development Methodology
- Provide strategic influence for product roadmaps based on resource availability, cross-team dependencies, outstanding commitments, and your point of view on what it takes to deliver.
- Partner to drive key decisions and recommendations to ensure effective and timely product delivery.
- Provide governance and support process improvement while helping to define the organization’s roles and responsibilities to ensure clarity.
- Conduct project and program reviews with management, reporting progress, advising on risk and critical success factors.
- Guide team to include appropriate contingencies in the program plans for their areas of expertise.
- Coordinate and help resolve issues when needed; ensure issues are addressed before becoming a roadblock; escalate issues raised by team as needed.
- Work with product teams to identify & mitigate risks and issues during planning and execution.
- Communicate overall program status, risks, and issues to team and to relevant stakeholders.
- Drive employee engagement – share the big picture and motivate the team to deliver
BASIC QUALIFICATIONS
- Bachelor’s Degree in a Technical Discipline or equivalent work experience
- 8+ years of directly related software project management and software engineering experience.
- Advanced proficiency working with the Atlassian Suite of products (Confluence, Jira)
- Advanced proficiency with Microsoft 365 (Word, Excel, and PowerPoint)
- Program Management experience driving multiple large scale software development projects or portfolios.
- Highly organized with attention to quality work
- Ability to assess issues, quickly summarize solutions and drive decisions.
- Communicates effectively and clearly, works well with others, and willingly responds to requests for assistance.
- Strong attention to detail with excellent follow-up and tracking skills.
- Ability to problem solve, identify solutions and escalations.
- Ability to recognize change in project scope and adjust accordingly.
- Ability to recognize high-level opportunities for improvement and change.
- Strong interpersonal skills and demonstrated teamwork.
- Handles multiple tasks and demonstrates flexibility by switching priorities and focus with changing business demands.
- Works effectively as part of team, while often working independently and with little direct supervision to accomplish goals and achieve results.
- Working knowledge of modern technology, with the ability to organize information using tools including, but not limited to database management, spreadsheets, word processing, or other business applications software.
- Demonstrated ability to navigate organizational dynamics of a large organization.
- Able to thrive in a fast-paced environment focused on delivering programs even with priority changes.
- Strong desire to continually learn new technologies, tools, and methodologies, including those out of your comfort zone.
PREFERRED QUALIFICATIONS
- PMI-Project Manager Professional (PMP) Certification.
- Scrum and/or SAFe certificatio
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