Crypto-Native Project/Account Manager
4 weeks ago
Company Description
We're a Web3 media marketing agency partnering with top influencers and brands. We're looking for someone who lives and breathes crypto to join us as a Project/Account Manager.
Join our mission to empower Web3 brands by managing client relationships, driving campaigns, and ensuring seamless delivery. This is a client-facing role, so strong communication, problem-solving, and social media knowledge are essential.
Role Description
- Act as the main point of contact for assigned clients and projects.
- Manage end-to-end client communications: onboarding calls, reporting, feedback, updates and keep relationships strong.
- Collaborate with internal teams (strategy, design, social media, content) to ensure campaigns are delivered on time.
- Monitor and track performance of client accounts, prepare reports, and suggest improvements.
- Stay on top of crypto/Web3 news, trends, and communities to provide insights for client strategies.
- Ensure social media content and campaigns align with client goals and brand voice.
- Handle multiple projects at once with clear timelines and deliverables.
Qualifications
- Crypto Native: Strong knowledge of crypto, blockchain, and Web3 (DeFi, NFTs, DAOs, exchanges, tokens, etc.).
- Social Media Experience: Hands-on experience in social media management, strategy, or growth (Twitter/X, Telegram, Discord, , Instagram).
- 2–4 years of experience in account/project management, preferably in marketing, digital, or crypto agencies.
- Excellent communicator who can hold client calls, handle feedback, and present strategies with confidence.
- Strong organizational skills to manage multiple projects simultaneously.
- Ability to translate client needs into actionable strategies and deliverables.
- Self-driven, adaptable, and comfortable working in a fast-paced, evolving Web3 environment.
- Previous experience working with crypto brands/projects.
- Familiarity with analytics tools (Twitter analytics, Sprout, Hootsuite, Notion, etc.).
- Experience working in remote, global teams.
Perks & Culture:
- Competitive compensation
- Remote-first, flexible work culture.
- Fast-paced, high-growth environment with learning opportunities.
- Access to work with cutting-edge blockchain projects and leading clients.
- Weekly game nights – our team gets seriously competitive with Skribbl and other games.
To Apply:
Email your Portfolio and Resume to bigblockoperations@gmail.com and answer these questions -
- Have you ever been client-facing before? Elaborate.
- Which Web3 ecosystems are you most familiar with? Whose marketing strategies do you think outshine others & why?
- Give us an example of how you handled a FUD moment? (either in the community or as a client manager)
- If you were the brand manager of the Jupiter / Solana ecosystem, what are the 5 things you'd want to see happen?
- If a brand is experiencing declining engagement after TGE, what strategies would you use to revive interest and grow the account?
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