SD analyst

4 weeks ago

Pune, India Wipro Full time

German Language Expert (C1)


Responsibilities:

1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns

2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins

3. Identify and escalate tickets requiring urgent attention and action

4. Log all contacts and document all the activities and results accurately and completely within the incident management tool

5. Deal with and resolve helpdesk requests

6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner

7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles

8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off


Skills Required:

1. Previous experience in IT helpdesk (Voice) preferred.

2. Excellent communications skills (verbal and written)

3. Knowledge on ITIL Framework and Terminologies

7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays

8. Self-motivated achiever who gains satisfaction from providing excellent customer service

9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies

10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates.


MANDATORY : C1 certification in German language

  • SAP SD/CS Analyst

    5 days ago

    Pune, Maharashtra, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS Analyst Location: Bangalore, Pune Type of Employment: Full Time Experience: 8 to 10 Years Notice Period: Immediate or Less than 30 Days Candidates should be ready to work on PST timings (3 PM IST to 12 PM IST) Job Description: We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS to join...

  • SAP SD/CS Analyst

    2 months ago

    Pune, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS Analyst Location: Bangalore, Pune Type of Employment: Full Time Experience: 8 to 10 Years Notice Period: Immediate or Less than 30 Days Candidates should be ready to work on PST timings (3 PM IST to 12 PM IST)Job Description:We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS to join our...

  • SAP SD/CS Analyst

    3 weeks ago

    pune, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS Analyst Location: Bangalore, Pune Type of Employment: Full Time Experience: 8 to 10 Years Notice Period: Immediate or Less than 30 Days Candidates should be ready to work on PST timings (3 PM IST to 12 PM IST) Job Description: We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS...

  • SAP SD/CS Analyst

    2 months ago

    pune, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS Analyst Location: Bangalore, Pune Type of Employment: Full Time Experience: 8 to 10 Years Notice Period: Immediate or Less than 30 Days Candidates should be ready to work on PST timings (3 PM IST to 12 PM IST) Job Description: We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS...

  • SAP SD/CS Analyst

    3 weeks ago

    Pune, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS Analyst Location: Bangalore, Pune Type of Employment: Full Time Experience: 8 to 10 Years Notice Period: Immediate or Less than 30 Days Candidates should be ready to work on PST timings (3 PM IST to 12 PM IST)Job Description:We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS to join our...

  • SAP Functional Analyst

    4 weeks ago

    pune, India Syngenta Group Full time

    Job DescriptionRole Purpose : The SAP Functional analyst will be responsible for requirement definition, functional design, custom development and technical support within the SAP sales and distribution functions including SAP ECC and other SAP sales applications. The individual will drive overall leadership for the delivery of the enhancements and...

  • SAP SD/CS Analyst

    2 months ago

    Pune, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS AnalystLocation: Bangalore, PuneType of Employment: Full TimeExperience: 8 to 10 YearsNotice Period: Immediate or Less than 30 DaysCandidates should be ready to work on PST timings (3 PM IST to 12 PM IST)Job Description:We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS to join our team. The...

  • SAP SD Testing Analyst

    3 weeks ago

    Pune, India CIEL HR Services Full time

    Required skills:5 - 9 years of experience inVistex and SAP SD area in ECC/S4 versions .Experience inVistex Billback , Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred.Expertise in various functionalities inVistex like Agreements, Claims, Sales Tracings,...

  • SAP SD Testing Analyst

    2 months ago

    Pune, India CIEL HR Services Full time

    Required skills:5 - 9 years of experience inVistex and SAP SD area in ECC/S4 versions .Experience inVistex Billback , Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred.Expertise in various functionalities inVistex like Agreements, Claims, Sales Tracings,...

  • SAP SD Testing Analyst

    5 days ago

    Pune, Maharashtra, India CIEL HR Services Full time

    Required skills: 9 years of experience inVistex and SAP SD area in ECC/S4 versions .Experience inVistex Billback , Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred.Expertise in various functionalities inVistex like Agreements, Claims, Sales Tracings, IPdocument,...

  • SAP SD Testing Analyst

    5 days ago

    Pune, Maharashtra, India CIEL HR Services Full time

    Required skills: 5 - 9 years of experience in Vistex and SAP SD area in ECC/S4 versions . Experience in Vistex Billback , Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred. Expertise in various functionalities in Vistex like Agreements, Claims, Sales Tracings,...

  • SAP SD/CS Analyst

    5 days ago

    Pune, Maharashtra, India JUARA IT SOLUTIONS Full time

    Job Title: Tech Lead-SAP SD/CS AnalystLocation: Bangalore, PuneType of Employment: Full TimeExperience: 8 to 10 YearsNotice Period: Immediate or Less than 30 DaysCandidates should be ready to work on PST timings (3 PM IST to 12 PM IST)Job Description:We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS to join our team. The...

  • SAP SD Testing Analyst

    2 months ago

    Pune, India CIEL HR Services Full time

    Required skills: 5 - 9 years of experience in Vistex and SAP SD area in ECC/S4 versions. Experience in Vistex Billback, Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred. Expertise in various functionalities in Vistex like Agreements, Claims, Sales Tracings, IP...

  • SAP SD Testing Analyst

    3 weeks ago

    pune, India CIEL HR Services Full time

    Required skills: 5 - 9 years of experience in Vistex and SAP SD area in ECC/S4 versions . Experience in Vistex Billback , Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred. Expertise in various functionalities in Vistex like Agreements, Claims, Sales...

  • SAP SD Testing Analyst

    3 weeks ago

    Pune, India CIEL HR Services Full time

    Required skills: 5 - 9 years of experience in Vistex and SAP SD area in ECC/S4 versions. Experience in Vistex Billback, Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred. Expertise in various functionalities in Vistex like Agreements, Claims, Sales Tracings, IP...

  • SAP SD Testing Analyst

    2 months ago

    pune, India CIEL HR Services Full time

    Required skills: 5 - 9 years of experience in Vistex and SAP SD area in ECC/S4 versions . Experience in Vistex Billback , Customer Rebate and Chargeback Module Implementation at a large distributor/manufacturer. Pharma/Healthcare Distribution experience is preferred. Expertise in various functionalities in Vistex like Agreements, Claims, Sales...

  • SAP ABAP

    2 months ago

    Pune, India Rialtes Technologies Full time

    ABOUT COMPANY: Rialtes is a certified Salesforce, SAP, and AWS partner, headquartered in Austin Texas. We offer a range of software solutions & managed services for some of the best platforms in the world, namely –Salesforce, Yardi, AWS, and SAP. Rialtes offers business consulting services that recognize, transform, and innovate solutions that are in sync...

  • SAP SD Function Consultant

    2 days ago

    Pune, India Quantum Integrators Full time

    Role: SAP SD Function ConsultantLocation: Pune (Remote)Type: Full TimeShift Time: 11:00 AM to 9:00 PM OR 3:00 PM to 12:00 AM ISTMain responsibilities :This hands-on role expects the candidate to apply functional and technical knowledge of SAP tools, systems and processes (SAP Sales & Distribution including supply chain) for regulatory complianceGather...

  • SAP SD Function Consultant

    2 days ago

    Pune, India Quantum Integrators Full time

    Role: SAP SD Function Consultant Location: Pune (Remote) Type: Full Time Shift Time: 11:00 AM to 9:00 PM OR 3:00 PM to 12:00 AM IST Main responsibilities : This hands-on role expects the candidate to apply functional and technical knowledge of SAP tools, systems and processes (SAP Sales & Distribution including supply chain) for regulatory complianc...

  • SAP SD Function Consultant

    2 days ago

    Pune, India Quantum Integrators Full time

    Role: SAP SD Function ConsultantLocation: Pune (Remote)Type: Full TimeShift Time: 11:00 AM to 9:00 PM OR 3:00 PM to 12:00 AM ISTMain responsibilities : This hands-on role expects the candidate to apply functional and technical knowledge of SAP tools, systems and processes (SAP Sales & Distribution including supply chain) for regulatory complianceGather...