Telecaller

3 weeks ago


Raipur, India DGPRO TECHNOLOGY PVT LTD Full time

Telecaller

We are looking for a highly motivated and results-oriented Telecaller to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to build rapport with potential customers. This role plays a crucial part in our sales strategy by proactively contacting potential clients to generate leads and grow our business.

Responsibilities
  • Making outbound calls to potential customers to provide information about our products or services.
  • Qualifying leads and scheduling appointments for sales representatives.
  • Handling inbound calls and addressing customer inquiries effectively.
  • Maintaining accurate records of interactions and follow-up activities.
  • Following up on leads and building strong relationships with potential clients.
  • Meeting or exceeding daily/weekly call targets.
  • Maintaining a positive and professional demeanor throughout all interactions.
  • Using CRM software to manage contacts and track interactions.
  • Completing required training and adhering to company policies.
Qualifications
  • Proven experience as a Telecaller or in a similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong ability to build rapport and trust with potential customers.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software.
  • Excellent listening and active listening skills.
Skills
  • Excellent Communication Skills
  • Active Listening
  • Persuasion
  • Problem Solving
  • Time Management
  • CRM Software Proficiency
  • Lead Generation
  • Follow-up
  • Sales Techniques
. Skillset Required: Excellent Communication Skills, Active Listening, Persuasion, Problem Solving, Time Management, CRM Software Proficiency, Lead Generation, Follow-up, Sales Techniques
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