Information Technology Coordinator

1 week ago

Pune, India CareerUS Solutions Full time

Position Overview:The IT Coordinator plays a vital role in managing and coordinating the day-to-day IT operations, infrastructure, and support activities of the organization. This position ensures that all technology systems run efficiently, securely, and in alignment with business goals. The IT Coordinator also assists with hardware/software management, network monitoring, technical support, and vendor coordination.Key Responsibilities:Coordinate and monitor IT operations, ensuring smooth performance of systems and networks.Provide technical support to end-users for hardware, software, and network issues.Install, configure, and maintain computers, printers, and peripheral devices.Manage user accounts, access rights, and permissions in line with IT policies.Assist in the implementation of new technologies and system upgrades.Monitor and maintain network connectivity, data backups, and system security.Support the IT team in managing servers, routers, switches, and firewalls.Coordinate with external vendors for procurement, maintenance, and troubleshooting services.Maintain IT documentation, asset inventories, and user guides.Ensure data privacy, cybersecurity compliance, and adherence to IT best practices.Assist with IT budgeting, purchase requests, and project coordination.Provide training and support to staff on new systems, applications, or policies.Required Skills & Qualifications:Bachelor’s degree in Information Technology, Computer Science, or a related field.Strong understanding of IT infrastructure, including networks, servers, and operating systems.Hands-on experience with Windows/Linux environments, Microsoft Office 365, and Active Directory.Familiarity with networking concepts (LAN, WAN, VPN, DNS, DHCP).Knowledge of data backup, antivirus, and cybersecurity protocols.Excellent problem-solving, organizational, and communication skills.Ability to manage multiple tasks and priorities efficiently.Preferred Qualifications:Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or CCNA.Experience with cloud-based tools (Azure, AWS, or Google Workspace).Knowledge of ITIL principles or experience in IT service management.Exposure to ERP systems, remote management tools, or IT project coordination.

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