Quality Engineer

2 months ago


Kanpur, India Eruvaka Technologies Full time

As a Quality Intern, he will play a crucial role in our team managing the Customer and Warranty Complaints related to product. He will work closely with across the CFT (Operation/Quality, Filed Service, CS & R&D) teams to ensure smooth operation and give Quick actions related to customer end failure parts to maintain the track on each issue and resolve with in shorter lead time.

Responsibilities

  • Perform problem identification, resolution, loss reporting and continuous improvement
  • Develop and maintain strong relationships with customer and Field service team.
  • Develop the analysis methods (Technical Know-how) for each claim wise to avoid excess lead time.
  • Address all warranty related stocks and approval process, avoid the wrong claims punch by the field teams.
  • Collaborate with internal teams and follow up the actions on daily related to design / process / product failures.


Qualifications

  • Diploma in Mechanical /Electrical / Electronics (or)
  • Graduate with BE (Mechanical /Electrical / Electronics).
  • Good communication in English and interpersonal skills is mandatory.
  • Collaboration skills with other team members



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