SquadStack - Deployment Engineer - Agentic AI

4 weeks ago

Noida, India SQUADRUN SOLUTIONS PRIVATE LIMITED Full time

About SquadStack :At SquadStack, we're rebuilding the contact center for the AI era. Our platform fuses AI agents with human expertise to run every customer conversation flawlessly - boosting conversions, elevating customer experiences, and sealing every revenue leak for leading consumer brands.Backed by 190 crores and driven by 200+ passionate teammates, we're charging into a new phase of hyper growth.We believe that longer-term, people product & profits, and prioritize culture over everything else. We are looking for individuals with the right mix of hunger, passion, and cultural-fit to join us in this journey.If you're excited by this, come build SquadStack with us :About the role :- As a Deployment Engineer you'll work on delivering world class Voice AI Agents for our customers.- You will work in AI-native teams & will be expected to move at the speed of thought.- You'll leverage SquadStack platform to configure, fine-tune & architect state of the art AI Agents.- You will act as a conduit between product, customer success & engineering teams.- You'll work very closely with customers to make AI Agents a BIG success for them.What you'll be doing :- Partner with sales to engage clients to gather requirements, rapidly prototype demos, and present system designs.- Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.- Own full life cycle of building agents.- Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g CRMs, ERPs, scheduling tools)- Travel & work from customer office to fastrack AI Agent deployments.- Act as a technical conduit between customers needs & SquadStack platform- Codify reusable patterns into tools or platform components.- Translate field feedback into actionable product and GTM recommendations.- Develop runbooks, code templates, and training sessions for customer facing teams, ensuring self-sufficiency post-handoff.Requirements :- AI-native mindset- Strong demand side thinker (JTBD) with product taste.- You are not merely implementation focussed.- Bachelor's degree in engineering or a related field- 2-4 years of experience in software development & AI applications.- Strong hold over at least one programming language.- Solid understanding of prompt engineering patterns- Strong communication and presentation skills.- Ability to understand and communicate technical concepts to both technical and non-technical audience- Comfortable working fullstack.- Self-starter with the ability to work independently and as part of a team- You possess a T-shaped breadth and depth skill set required to dive deep into any subject and coordinate between Sales, Customer Success, Operations, Product and Engineering to figure out solutions.- Familiarity with the relevant domains would be a plus (AI Agents, RAGs, Python, data security etc. (ref:hirist.tech)

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