Lead Infrastructure Engineer
2 weeks ago
Key Responsibilities :
- Serve as an individual contributor and technical coach, leading and guiding the team.
- Provide consultancy and solutions to customers across various product stacks.
- Drive technical discussions, stand-ups, and delivery planning for key initiatives.
- Identify repetitive tasks (toil) and develop automated solutions to reduce effort.
- Troubleshoot Level 3 issues across MFT and AWS technologies.
- Work extensively with AWS Cloud services to support MFT solutions.
- Design and manage DevOps pipelines using GitHub Actions.
- Develop scripts and automation using Python.
- Work with multiple file transfer protocols (FTP, FTPS, SFTP, S3, Connect:Direct).
- Understand end-to-end transfer architecture including DMZ, load balancers, and firewalls.
- Plan, coordinate, and execute patches/upgrades of FTP software to required versions.
- Perform OS and database maintenance activities as required.
- Manage digital certificates including CSR generation, certificate issuing, implementation, and validation.
- Handle service requests and user fulfillment for provisioning, deployments, and assistance.
- Provide on-call support for critical issues.
- Address security vulnerabilities and ensure compliance with security guidelines.
- Participate in and execute Disaster Recovery (DR) procedures.
- Support and coordinate audit requirements and ensure compliance.
Must-Have Skills :
- Strong experience in Managed File Transfer (MFT) with GoAnywhere.
- Hands-on expertise in AWS Cloud.
- Proficiency in DevOps pipelines (GitHub Actions).
- Strong knowledge of Python programming.
- Solid understanding of file transfer protocols (FTP, FTPS, SFTP, S3, Connect:Direct).
- Knowledge of network security components including DMZ, firewalls, and load balancers.
- Experience in certificate management and patch/upgrade activities.
- Strong troubleshooting and problem-solving skills.
Education & Experience :
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 7-10 years of experience in IT with a strong focus on MFT and AWS Cloud.
- Prior experience in technical leadership, automation, and customer-facing roles is preferred.
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