L2 Administrator

Job Title : Microsoft 365 Office Administrator (L2)

Responsibilities :

- Install, configure, and maintain Office 365 services and applications.

- Implement and manage user accounts, permissions, and licenses.

- Set up and administer Office 365 groups, distribution lists, and security policies.

- Provide technical support to end-users for Office 365 applications.

- Diagnose and resolve issues related to Office 365 services, including connectivity, performance, and security.

- Monitor system health and performance to identify and address potential problems.

- Implement and maintain security measures to protect Office 365 data and systems.

- Ensure compliance with relevant industry regulations and standards.

- Manage data backup and recovery processes.

- Plan and execute migrations to Office 365 from on-premises systems.

- Integrate Office 365 with other enterprise applications and systems.

- Develop and deliver training materials and sessions on Office 365 applications.

- Create and maintain documentation for Office 365 configurations and procedures.

- Stay up to date with the latest Office 365 features and updates.

- Evaluate and implement new Office 365 services as needed.

Skills : Office 365 Administration, SharePoint Online, PowerShell Scripting, Exchange Online, ITIL Processes, Active Directory, Microsoft Teams, Windows Server

Mandatory Skills :

- Strong understanding of Microsoft Office 365 services and applications.

- Ability to work independently and as part of a team.

- Experience with Active Directory, Exchange Online, SharePoint Online, Teams, OneDrive, and other Office 365 components.

- Proficiency in troubleshooting and problem-solving techniques.

- Knowledge of network infrastructure, security best practices, and compliance regulations.

- Excellent communication and interpersonal skills.

- Follow ITIL best practices for incident, problem, and change management.

Certification :

- Certifications in Microsoft Office 365 Administration or related fields.

- Experience with scripting languages (e.g., PowerShell).

- Knowledge of cloud computing and virtualization technologies.

Experience : 6+

(ref:hirist.tech)

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