Logistics Manager

3 weeks ago

New Delhi, India Truemeds Full time

Key Responsibilities:o Last Mile Operations:- Manage end-to-end last mile delivery operations within the hub, ensuring timely deliveries and optimized routes.o Team Management- Lead and manage the team of delivery bikers, ensuring performance standards are met. - Resolve team issues, conflicts, and provide continuous feedback for improvement.o Cash Handling & Reconciliation- Oversee cash handling operations, ensuring daily reconciliation of cash collected during deliveries.o Performance Monitoring & Reporting- Track, monitor, and report on key metrics such as daily, weekly, and monthly delivery performance, return to origin (RTO), and other KPIs. - Implement Strategies to improve operational efficiency and customer satisfaction.Required Skills & Qualifications:- Minimum 2 - 3 years of experience in logistics, with a focus on last-mile delivery operations, for junior logistics, and 4-5 years of experience for senior logistics executive - Prior experience in managing bikers and cash reconciliation. - Strong route knowledge within the city & nearby areas is a must. - Hands-on experience with daily, weekly, and monthly reporting of logistics metrics. - Proficient in MS Excel & Google sheet

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