ServiceNow Technical Analyst

Job Title / Role: ServiceNow DeveloperKey Skills: ServiceNow, IRM, SecOps, GRC, Governance, risk, and complianceExperience: 6-8 YearsLocation: HyderabadShift: Day/UKWe are hiring for the requirement of ServiceNow Developer and we would like to cordially invite you to share your resume with us for the below mentioned requirement.Designing Solutions:- Apply technical knowledge to drive outcomes for customers. - Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy. - Proficient at designing solutions within core framework of software products within the team. - Participate in low level design for the product area within the Team. - Designing, building, and maintaining ServiceNow applications and modules based on best practices. - Assisting in the design, configuration, customization, development, and testing of ServiceNow applications, specifically focused on Integrated Risk Management (IRM) and Security Operations (SecOps), including these applications: - IRM - Policy and Compliance Management - IRM - Risk Management - IRM - Vendor Risk Management - IRM - Audit Management - SecOps – Vulnerability Response - Providing support and/or troubleshooting for existing ServiceNow applications, including Incident Management, Problem Management, Change Management, and Knowledge Management. - Documenting development work, creating technical documentation, and participating in knowledge-sharing activities.Collaborating within the Team:- Participate in team’s collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team. - Participate in product planning and implementation, helping teams understand and decompose work. - Working with stakeholders to understand and gather requirements for ServiceNow development projects. - Ensures data quality under the guidance of a more senior team member or manager. - Participating in quality assurance testing and debugging of ServiceNow applications.DevOps:- Staying current with the latest ServiceNow features, functionalities, and best practices. - Works on most phases of application development independently but works under the direction of a more senior team member or manager.Required Qualifications:- Bachelor’s degree or equivalent experience in Computer Science, MIS, mathematics, or related field. - 6+ years of experience in ServiceNow development, including application development, configuration, and customization. - Experience configuring, implementing, and/or supporting ServiceNow modules, including the following in order of preference: Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and/or CMDB. - Solid understanding of databases. - Strong understanding of JavaScript, HTML, CSS, and other web development technologies. - Familiarity with ITIL and IT service management principles. - Excellent problem-solving skills and the ability to troubleshoot complex issues. - Experience developing user stories via refinement. - Experience with test case development, automation, and execution. - Strong written and verbal communication skills, with the proven ability to work effectively in a team environment.Preferred Qualifications:- ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certification. - ServiceNow development experience of workflows, business rule, client script, script include, UI policies, security rules, etc. - Experience with other scripting languages, such as Python, PowerShell, or AngularJS. - Familiarity with Agile development methodologies, such as Scrum or Kanban. - Knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management. - Experience with ServiceNow integrations, such as LDAP, SSO, or other third-party applications. - Understanding of database design and data modeling concepts. - ServiceNow upgrades and patch management experience. - Demonstrated deep expertise with one or more Information Security domains. - Understanding of Information Security policies, standards, processes, and risk appetites. - ITIL Certification.Looking forward to receiving your profile, for more details please email at nandan.ojha@coforge.com