Software Engineer

Who are we?

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. 

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.  Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work   Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

Your Opportunity

 Key Responsibility:

Scope & Impact

Independently responsible for the entire lifecycle of features including design, development, and deployment.

Technical Execution Improves code structure and architecture in service of testability and maintainability. Writes, co-writes, and reviews design documentation. Is highly proficient in one or more technical areas Ownership Prioritizes and values unowned or undesirable work that enables the team to move faster Collaboration Works with their team and adjacent teams to solve problems. Escalates problems that have a wider scope. Guide other teams in terms of making design choices who are going to touch the code owned by this team. Team Building Assists and teaches other engineers on an individual basis. Participates in the hiring process (meeting candidates, attending recruiting events, presenting externally, or writing for Engineering blogs). Conduct engineering interviews.

Our Ideal Candidate:

You have a deep interest in and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem-solving, analytical, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications: 

An engineering degree BE/BTech/MTech in Computer science 7+ Years experience in writing code and solving technical challenges. 

 Must-Have: 

We are looking for an E5/E6 level Software Engineer with good working knowledge of C# and a decent hold on JavaScript  Familiarity with building Desktop applications is a bonus and will be preferred.  Engineering Degree from a reputed institute, typically with an experience of 8+ years in Coding, development & design. Hands-on Experience in building SaaS applications using technologies like Java, C# or Javascript.  Work experience, preferably from SaaS companies, products, or startups. Testing developed features by writing unit tests & debugging issues reported by QA teams. Should be able to own the entire SDLC of a feature or product. Writing reusable code following industry standards & guidelines such as MVC pattern & SOLID principles Collaborating closely with cross-functional teams like product management, UX/UI designers, etc. to ensure timely delivery without compromising quality standards Knowledge of software development best practices, design patterns, System design and architectural principles. Ensuring quality assurance throughout all phases from conception through deployment. Strong verbal and written communication skills Fast Learner & a Team Player.

Good to Have: 

Experience with ReactJS, Swift, or Objective C.

Note:

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;

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