Information Technology Help Desk
1 week ago
Job Title: IT Helpdesk Department: Information Technology Location: Kolkata Interview Mode – 1st round virtual 2nd round Face to face Notice period- Immediate joiners to 15days.Position Summary The Help Desk Technician provides front-line technical support to users by diagnosing and resolving hardware, software, and network issues. This role ensures optimal workstation and LAN performance, maintains accurate documentation, and contributes to user training and system improvement initiatives. The Help Desk Technician plays a key role in maintaining high levels of customer satisfaction and operational efficiency across the organization.Key Responsibilities Provide timely and effective technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network connectivity issues. Research and document solutions to technical problems in a knowledge base. Guide clients through troubleshooting steps and educate them on preventive measures. Maintain system and user documentation, including procedures and FAQs. Identify and recommend opportunities to improve system performance and user experience. Assist in developing and delivering end-user training and support materials. Recommend adaptive devices and techniques to accommodate users with disabilities. Monitor compliance with service-level agreements (SLAs) and organizational policies. Collaborate with IT team members to escalate and resolve complex issues. Stay current with new technologies and best practices through ongoing professional development. Support organizational objectives by completing related tasks and projects as assigned.Qualifications Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. Experience: 0–1 years of experience in a technical support or help desk environment preferred. Skills and Competencies: Strong problem-solving and analytical skills. Excellent verbal and written communication abilities. Customer-focused attitude with patience and professionalism. Familiarity with Windows, macOS, and common enterprise software applications. Basic understanding of networking principles (TCP/IP, DNS, DHCP). Ability to prioritize and manage multiple support requests efficiently. Commitment to continuous learning and professional growth.
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Information technology operations manager
1 week ago
Pushkar, India TransFi Full timePosition: IT Operations Manager Experience: 4+ years Location: Remote About Trans Fi Trans Fi powers the world’s payments, helping businesses and individuals access better ways to move money. Combining industry-leading coverage of currencies and
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Information technology operations manager
1 week ago
Pushkar, India TransFi Full timePosition: IT Operations Manager Experience: 4+ years Location: Remote About Trans Fi Trans Fi powers the world’s payments, helping businesses and individuals access better ways to move money. Combining industry-leading coverage of currencies and
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Asstmgr-front Desk
3 weeks ago
Pushkar, RJ, IN Marriott International Full timeAdditional Information Job Number25171086 Job CategoryRooms Guest Services Operations LocationThe Westin Pushkar Resort Spa Khasra No 1242 1243 1196 1726 Pushkar Rajasthan India 305022 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful...
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Front Desk Manager
1 day ago
Pushkar, RJ, IN Marriott International Full timeAdditional Information Job Number25180588 Job CategoryRooms Guest Services Operations LocationThe Westin Pushkar Resort Spa Khasra No 1242 1243 1196 1726 Pushkar Rajasthan India 305022 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Position directs and works with managers and employees to carry out procedures ensuring an efficient...
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Pushkar, India FyndBridge Consultants & Advisors Full timeWe are hiring for one of our reputed client in Higher education.Role Overview The Director – IT is a senior leadership role responsible for driving the Information Technology and Knowledge Management strategy. As the head of the Directorate, the incumbent will ensure that cutting-edge digital infrastructure, knowledge systems, and corporate communications...
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Pushkar, India FyndBridge Consultants & Advisors Full timeWe are hiring for one of our reputed client in Higher education.Role Overview The Director – IT is a senior leadership role responsible for driving the Information Technology and Knowledge Management strategy. As the head of the Directorate, the incumbent will ensure that cutting-edge digital infrastructure, knowledge systems, and corporate communications...
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Project Manager
3 weeks ago
Pushkar, India AVASO Technology Solutions Full timeJob Opportunity: Project Manager (ServiceNow & Digital Knowledge Platforms)Location: India, ChennaiEmployment Type: Full-Time EmploymentExperience: 8+ yearsCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge...
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Project Manager
3 weeks ago
Pushkar, India AVASO Technology Solutions Full timeJob Opportunity: Project Manager (ServiceNow & Digital Knowledge Platforms)Location: India, ChennaiEmployment Type: Full-Time EmploymentExperience: 8+ yearsCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge...
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Technical Program Manager
3 weeks ago
Pushkar, India Navi Full timeAbout the Team At Navi, the InfoSec team safeguards our digital ecosystem - ensuring the confidentiality, integrity, and availability of critical systems and data. We lead the charge on cyber risk management, regulatory compliance, and data protection, while championing a security-first culture across all teams. Our mission: Protect what powers Navi -...
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Java developer
3 weeks ago
Pushkar, India People Prime Worldwide Full timeAbout Client :-Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.The company is...
