Field Service Engineer

4 weeks ago

New Delhi, India Hiring Point Solutions Full time

About the Role:We are looking for a Field Service Engineer who is skilled in CCTV installation, configuration, maintenance, and troubleshooting. The ideal candidate should have hands-on experience with various types of CCTV systems (IP, Analog, Hybrid), DVR/NVR setup, and network configurations. This role requires on-site visits to client locations to ensure smooth operation, system performance, and customer satisfaction.Key Responsibilities:- Install and configure CCTV cameras, DVR/NVR systems, IP cameras, and related security equipment. - Perform troubleshooting, diagnosis, and repair of faulty CCTV systems. - Conduct site surveys to determine installation requirements and equipment placement. - Handle cable routing, terminations, and ensure clean installation practices. - Configure network settings, remote viewing, and mobile app integration. - Provide preventive maintenance and respond promptly to service calls. - Maintain accurate installation and service reports. - Coordinate with the technical support team and vendors for issue resolution. - Ensure safety, quality, and compliance standards are met at every site. - Provide training or basic guidance to clients on system usage when required.Required Skills & Qualifications:- Diploma / ITI / B.Tech in Electronics, Electrical, or related field. - Minimum 1–3 years of experience in CCTV or security system installation. - Good knowledge of IP networking, cable management, and power systems. - Experience with brands like Hikvision, Dahua, CP Plus, Bosch, Honeywell, etc. preferred. - Ability to work independently and manage field tasks efficiently. - Strong problem-solving and communication skills. - Must be willing to travel to client sites and work flexible hours when needed.Preferred Qualifications (Optional):- Experience with Access Control, Fire Alarm, or Intrusion Systems. - Basic knowledge of LAN/WAN networking.

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