Admin Manager

2 weeks ago

New Delhi, India Plattr Full time

Job Description: Admin Manager — Plattr About Plattr:Plattr is a fast-growing food-tech brand that delivers bulk meals, corporate meals, event catering, and 5+ pax orders with zero-spillage packaging and multi-cuisine options. We partner with offices, startups, and mid-size companies to simplify their daily meal operations.We are looking for an Admin Manager who will manage internal operations, coordinate with food partners, support corporate clients, and ensure smooth end-to-end meal delivery experiences.Role: Admin Manager Location: BengaluruExperience: 3 – 5 years Type: Full-time⭐ Key Responsibilities1. Daily Meal Operations & CoordinationCoordinate with partner kitchens and delivery teams to ensure on-time meal dispatch & delivery. Track daily orders, headcount changes, and special meal requirements. Resolve any delivery, quality, or packaging issues in real time. Ensure every order meets Plattr’s zero-spillage & hot-and-fresh standards.2. Corporate Client CoordinationAct as the primary contact for client Admin/HR teams. Manage daily/weekly meal schedules, meal preference updates, and feedback loops. Ensure smooth onboarding for new corporate clients. Maintain strong relationships to improve client retention and satisfaction.3. Vendor & Kitchen Partner ManagementCoordinate with kitchen teams for menu planning, inventory readiness, and dispatch timelines. Monitor quality, hygiene, and packaging standards at vendor locations. Support in onboarding and evaluating new vendors.4. Internal Administrative SupportManage internal office operations (pantry, supplies, documentation). Assist with coordinating staff schedules, riders, and delivery partners. Support HR with employee meal planning for internal Plattr teams.5. Reporting & DocumentationMaintain daily order logs, delivery reports, and issue-resolution trackers. Prepare weekly client and vendor performance summaries. Ensure accurate documentation for billing and invoices.Required Skills & Experience2–5 years in Admin, Operations, Facility Management, or Corporate Services. Strong communication and client-handling skills. Experience coordinating with vendors, delivery teams, or field staff. Good understanding of food delivery/tiffin/catering operations is a plus. Ability to handle pressure, multitask, and manage day-to-day operational challenges. Proficiency in MS Excel/Google Sheets (basic level is enough).What You’ll Love About Working at PlattrBe part of a fast-growing food-tech brand solving real problems for offices & teams. Work closely with founders and have ownership of key operations. Opportunity to grow into Operations Lead / Corporate Relations Lead. Dynamic work environment with a direct impact on customer experience.

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