Service Reliability Engineer- Kolkata
4 days ago
Service Reliability Engineer-Preferred requirement –Freshers (Only BTech / BSC Computer are welcome) Experienced Candidate with strong Incident Management / Engineering background preferredService Reliability Engineer Role: Why this job matters This job encompasses of managing Service Request Management, Incident Management across managed customers and driving SLA across incidents and calls for in life customers. The role holder is responsible for In life service performance across all managed customers as it is the first point of contact from the external customers into BT. The role has to ensure the SR, Incidents are logged, routed, diagnosed appropriately and resolved as per the SLA. As a first line engineer it’s the responsibility to drive the resolution by resolving or routing and monitoring the incident age and SLAs.What you’ll be doing – your accountabilities The skills you’ll need to succeed 1. Delivers critical customer technical support for network, hardware, and infrastructure development. 2. Executes across technical areas including systems requirements data analysis, engineering, systems design, systems development, computer programming, systems testing and deployment, quality assurance, configuration management, and systems documentation. 3. Analyses user interfaces, maintains network, hardware, and software performance tuning, analyses workload and computer usage, maintains interfaces with outside systems, and analyses proposed system modifications and upgrades. 4. Defines the problem and develops system requirements and specifications. 5. Prepares required documentation including program-level and user-level documentation; enhances existing software systems. 6. Manages work and priorities through ticketing system and workflow. 7. Collaborates with various stakeholders to remove project obstacles. 8. Troubleshoots networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction. 9. Participates in the migration, basic configuration and rollout of new or upgraded hardware. 10. Delivers support to include project management tasks, meeting facilitation, and ad hoc duties as needed. 11. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the Network Engineering team. N etwork Implementation - Intermediate Network Delivery - Foundation Technical Documentation - Foundation Network Testing - Foundation Troubleshooting - Foundation Network Security - Foundation Requirement Management - Foundation Vendor Management - Foundation Customer Service - Advanced Network Configuration - Foundation Network Integration - Intermediate Incident Management - Advanced Escalation Management - Intermediate Event Planning - Advanced Continuous Improvement - Foundation Network Architecture - Foundation Inclusive Leadership - Foundation Decision Making - Foundation Growth Mindset - FoundationAccountabilities Experience you’d be expected to have Leading inclusively and safely Owning outcomes Growth mindset Delivering for the customerPreferred, Strong understanding of ITIL processes (especially Incident, Request, Problem, and Change Management) Preferred, experience using ITSM tools like ServiceNow, BMC Remedy, NGSD Mandatory, Strong communication and interpersonal skills Mandatory, familiarity with Windows, Active Directory, VPN, Office 365, and basic networking, SDWAN
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Service Reliability Engineer- Kolkata
1 day ago
New Delhi, India BT Group Full timeService Reliability Engineer-Preferred requirement –- Freshers (Only BTech / BSC Computer are welcome)Experienced Candidate with strong Incident Management / Engineering background preferredService Reliability EngineerRole:Why this job mattersThis job encompasses of managing Service Request Management, Incident Management across managed customers and...
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interior design faculty
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New Delhi, India IIFD Kolkata Full timeCompany Description IIFD - Indian Institute of Fashion & Design, Kolkata, is a prestigious institution offering degree and diploma courses in fashion design, interior design, and textile design. Known for a perfect blend of design education and research, IIFD aims to nurture creative minds. The institute focuses on helping students build successful careers...
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Service Engineer
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New Delhi, India UJJWAL MEDICAL DEVICES INDIA PVT LTD Full timeCompany Description Ujjwal Medical Devices India Pvt Ltd is leading supplier of medical devices . Ujjwal Medical Devices was incorporated in 2014 . We are exclusive importer and distributor of Airsep / Caire USA brand , Philips and Resmed .We are based at M G ROAD Gurgaon and opening office in Mumbai , Banglore , Kolkata and Chennai.Role Description This is...
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New Delhi, India BT Group Full timeService Reliability Engineer- Walk in on Thursday 27th November 2025Venue: BT e-serve India Private Limited DLF-2 Tower B 7th Floor Kolkata-156Time: 10:00AM to 11:30AMPlease bring updated resume and a Govt. Photo ID proof.Preferred requirement –Freshers (Only BTech / BSC Computer are welcome) Experienced Candidate with strong Incident Management /...
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New Delhi, India BT Group Full timeService Reliability Engineer- Walk in on Thursday 27th November 2025 Venue: BT e-serve India Private Limited DLF-2 Tower B 7th Floor Kolkata-156Time: 10:00AM to 11:30AMPlease bring updated resume and a Govt. Photo ID proof.Preferred requirement –Freshers (Only BTech / BSC Computer are welcome) Experienced Candidate with strong Incident Management /...
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New Delhi, India BT Group Full timeService Reliability Engineer- Walk in on Thursday 27th November 2025Venue: BT e-serve India Private Limited DLF-2 Tower B 7th Floor Kolkata-156Time: 10:00AM to 11:30AMPlease bring updated resume and a Govt. Photo ID proof.Preferred requirement –Freshers (Only BTech / BSC Computer are welcome) Experienced Candidate with strong Incident Management /...
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New Delhi, India BT Group Full timeService Reliability Engineer- Walk in on Thursday 27th November 2025 Venue: BT e-serve India Private Limited DLF-2 Tower B 7th Floor Kolkata-156Time: 10:00AM to 11:30AMPlease bring updated resume and a Govt. Photo ID proof.Preferred requirement –Freshers (Only BTech / BSC Computer are welcome) Experienced Candidate with strong Incident Management /...
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Service Reliability Engineer
1 day ago
New Delhi, India Jio Full timePurpose of the Role: Working on a 24x7 shift pattern in NOC, Managing Private 5G Network with existing NMS capabilities Shift Engineer will ensure that all Faults are handled within defined SLA, with all processes and procedures are being correctly followed.Key Responsibilities: 1. Act as First Level escalation point and handle faults related to RF network....
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Site Reliability Engineer
4 weeks ago
New Delhi, India Elios Talent Full timeSite Reliability EngineerKey Highlights️ Build, automate, and support cloud-native infrastructure powering high-availability platforms⚡ Contribute to automation-first engineering across AWS, Terraform, CI/CD, and observability toolingImprove reliability, uptime, system health, and performance across production environmentsStrengthen DevSecOps...
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Site Reliability Engineer
1 day ago
New Delhi, India Elios Talent Full timeSite Reliability EngineerKey Highlights️ Build, automate, and support cloud-native infrastructure powering high-availability platforms⚡ Contribute to automation-first engineering across AWS, Terraform, CI/CD, and observability toolingImprove reliability, uptime, system health, and performance across production environmentsStrengthen DevSecOps...
