SAP SuccessFactors Solution Architect

6 days ago

Gurugram, India Sysmind Tech PVT LTD Full time

Description : Must-Have :- Rich experience working as SAP SuccessFactors Solution Architect capable to drive consulting/advisory offerings across global customers- Min 2 Certification in SAP SF (Employee Central Payroll is mandatory )- Strong cross functional knowledge of the SuccessFactors system with special focus on Employee Central Payroll(India / Australia) and integrated with SAP BIB, Time Management, Employee Central- Highly customer focused, forward thinking, ability to anticipate and focus on whats next in the customer journey- Apply Innovation - Creation / Enhancements of Assets, Tools & Accelerators to drive customer-centric innovation.- Must be able to work within a matrix organization balancing the needs of the service line against firm initiatives and goalsGood-to-Have :- Drive Customer workshops and gather requirements across the Recruit to Hire Process with SAP SuccessFactors- Assist & guide customers with change management, focusing on product updates, develop appropriate strategy to minimize impact on current capabilities and assists in maximizing innovation adoption and usage.- Conduct Project Audits and Provide service improvement suggestions- Work on Incidents/Changes/Service Requests created by the customer within the agreed SLA- Trouble-shoot issues and offer solutioning and user guidance when needed- Interact with vendors regarding system upgrades, break fix, performance, availability, and system uptimes- Ensure regular connects with Onsite team for providing daily status Updates.- Experience of handling Half Yearly release management activities- Maintain project documentation (Validation documents/KEDB etc.) and adhere to customers quality policy and procedures.- Presenting the status of work to customer in Weekly and Monthly Status MeetingsResponsibility of / Expectations from the Role :- Provide thought leadership regarding SAP SuccessFactors solutions and strategies for new programs, projects and enhancements to existing solution offerings- Responsible for driving customer engagement by engaging CHRO or HR business stakeholders and influencing their decisions with PoVs and thought Leadership.- Lead and manage customer engagements related to SAP SuccessFactors.- Drive Innovations and Continuous improvements to build assets and differentiators- High Priority support ticket management/ attendance / Escalations- Provide leadership in planning/sequencing of customer workshops, conduct workshops and support facilitation of same- Support Pre-sales and Solutioning (ref:hirist.tech)

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