Manager - Investor Services

4 weeks ago


Bengaluru, India Hiring Prism LLP Full time

Manager - Investor Services Shift: 12:30 PM to 9:30 PMWork Location: Work from Office in BangaloreJob Description - Investor ServicesThe Investor Services team is charged with providing a best-in-class service to both our clients and their investors.Primary Responsibilities:- Responsible for financial transaction processing (subscription, redemption, transfer, switches, redemption wire payment, distribution wire payment) and non-financial activities (new investor creation, contact creation, static data maintenance, statement distribution, audit confirm creation, responding to investor / client queries, multiple time bound projects).- Perform Anti-Money Laundering checks in compliance with the laws and regulations of the investment funds jurisdiction(s)- Follow up with investors for missing information, ensuring AML/KYC records are complete- Ensure monthly and quarterly client deliverables are achieved within the agreed SLA.- Prepare redemption and/or distribution wire payments- Prepare and distribute contract notes and transaction confirmation statements- Ensure all internal controls and compliance procedures are properly implemented.- Identifying any unusual or potentially suspicious transaction activity and report / escalate them in accordance with policy and guidelines detailed in relevant operating procedures.- Take active role in performing error analysis, agreeing on remedial action plan & implementing agreed controls.- Ensure continuous quality improvement.- Identify scope for process improvements on an ongoing basis.- Demonstrate positive leadership and people management skills and the ability to work well with others, individually and within a group.- Proactive self starter- Ability to multitask and work under time constraints without compromising on quality.- Candidate should be open to work in North American shift hours as needed by the business.Academy and Experience Required:- Candidate must have a university degree.- Minimum 2 years of relevant work experience- Fluency in writing and speaking English.- MS office products (Excel, Word, PowerPoint, Mail Merge, Macros)- Strong investor services experience required.- Exposure to Hedge fund, Private Equity or Real Asset funds (ref:iimjobs.com)



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