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Associate Director – HHDDA Operational Excellence, Hub Operations Lead

1 month ago

Pune, Maharashtra, India myGwork Full time

This job is with MSD, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Description

Associate Director - HHDDA Operational Excellence, Hub Operations Lead

We are leveraging analytics and technology, as we invent for life on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making, that will allow us to tackle some of the world's greatest health threats.

Within our Digital, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. As we endeavor, we are seeking a dynamic talent to serve in the role of Human Health Digital, Data and Analytics (HHDDA) Hub Operations Lead.

In this capacity, this role will lead operational delivery to help scale and sustain the HHDDA hub in Pune, India. This individual will help to ensure a One HHDDA approach, in close collaboration with the functional leaders based in HHDDA India. This leader will help establish systems and processes that will drive culture, ways of working, and seamless execution of cross-cutting enablers as part of Operational Excellence capability.

Specifically, the HHDDA Hub Operations Lead will:

  • Work with Hub operational excellence team and functional capability leads to ensure the hub is executing in alignment with the overarching hub strategy and operating principles
  • Collaborate with the Capability Leaders and/or People Managers to Assess and address talent acquisition and management needs.
  • Co-create standards and processes and create mechanisms to ensure visibility and access to same.
  • Conduct regular operational reviews to provide status on hub health.
  • Recommend opportunities to promote HHDDA to external audiences and partner with local academia including participating in relevant Data & Analytics conferences to attract talent and building a brand
  • Identify and summarize site level themes to Hub and HHDDA LT, to ensure the current state of the site is understood and opportunities and challenges are met real time
  • Liaise with local point of contacts for company's enabling functions (e.g., Facility, IT, HR, Compliance, Legal, etc.) and Data & Analytics functions to enable the sustainment of the hub
  • Partner to implement the onboarding experience and monitor for effectiveness and points of iteration
  • Develop strategic presentations and roadmaps as per requirement; provide insights to the LT Team
  • Establish/monitor site level KPIs, in alignment with the strategic objectives for the hub
  • Enable operational excellence in alignment with the practices established by the Operational Excellence leader, to include managing the financial requirements of the hub
  • Establish a forward-looking view for the hub, to continue to progress the transformation and the execution of the operating model

Required Skills/Experiences

  • Bachelor's degree with experience in data and analytics business & portfolio operations; Master's degree is a plus
  • 12+yrs experience delivering complex Agile programs and leading operational capability, with proven ability to apply project, or program management frameworks
  • PMI Certified or equivalent experience
  • SAFe, Scrum and Six Sigma certification, or experience
  • Executive communication skills, and ability to synthesize program status, risks, and interdependencies
  • Budget/finance experience along with quantitative insight generation
  • Demonstrated ability to solution, anticipate and be proactive

Desired Skills/Experiences

  • Data and analytics delivery acumen
  • Strategy and Operations
  • Healthcare / Biopharma experience

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/16/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R322119

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