Customer Service Representative

1 day ago

GTB Nager, India TP Full time

🌍 Job Title: International Customer Support Executive

📍 Location: Gurgaon (Remote – Work From Home)

🕒 Shift: Rotational, including night shifts

👥 Experience: 0–2 years | Freshers Welcome

📅 Joining: Immediate


Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

  • Manage inbound and outbound customer queries via voice/email/chat
  • Provide accurate information and resolve issues with empathy and professionalism
  • Maintain service quality and adhere to process guidelines
  • Document interactions and escalate unresolved concerns when necessary

Requirements:

  • Excellent verbal and written communication skills in English
  • Ability to work in rotational shifts (including night shifts)
  • Basic computer proficiency and typing skills
  • Freshers with strong communication are encouraged to apply
  • Must have a stable internet connection and quiet workspace

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