IOS Integration Support Engineer
2 weeks ago
Job responsibilities
Understand complex Integration requirements to solve customer business problems
Work on customer issues via Support tickets and help customer resolve issues when integrating our SDK in the iOS platform
Understanding of Technical/Integration solutions
Technical integration of B2B platform with customers, platforms, partners and communicate directly with internal and external stakeholders.
Provide technical consultation to companies integrating with B2B business
Troubleshoot, investigate and resolve customer issues via various support channels like calls, zendesk tickets, and emails
Closely work with iOS Engineering team on debugging issues, understand the new features or release pipeline, work on individual tasks provided by engineering tech leads
Help Sales Engineering, Customer Success and Onboarding team to guide new and premium customers to integrate MoEngage SDK with their iOS applications seamlessly without any issue after understanding their use cases
Skills required
At least 2 years of experience in iOS Application development
Great communication and interpersonal skills and a team player
Hunger for resolving customer issues and provide best class technical guidance and support for integration issues or queries
Sound knowledge of Objective C/ Swift programming languages.
Solid understanding of object-oriented programming
Up to date with recent iOS releases
Proficient knowledge of UIKit, LifeCycle methods, and tools like Xcode
Have published one or more iOS apps in the app store
Good to have experience with JavaScript/React-Native/Flutter/Xamarin
Ready to learn new frameworks.
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IOS Integration Support Engineer
2 weeks ago
Bengaluru, India MoEngage Inc. Full timeJob responsibilities Understand complex Integration requirements to solve customer business problems Work on customer issues via Support tickets and help customer resolve issues when integrating our SDK in the iOS platform Understanding of Technical/Integration solutions Technical integration of B2B platform with customers,...
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