Retail Area Manager

2 weeks ago


Mumbai, India Honasa Consumer Ltd. Full time

Key Responsibilities

 The role is critical to ensure area store sales, store-level profitability & KPIs.

 Evaluating existing operations and developing appropriate strategies to increase standards of customer service.

 Monitor existing SOP adherence and implement new SOPs/alter to optimize operations to ensure high efficiency.

 Communicate and regularly achieve sales targets for a team of store managers while working with high standards of operations across the region.

 Recruiting, training, personal grooming and motivating the sales staff and store managers

 Evaluate and analyze performance both—store-wise and employee-wise, using key metrics and come up with solutions to improve them.

 Traveling to stores to conduct your duties on-site, as needed.

 Perform detailed analysis of new market trends, consumer behavior and competition in the market.

 Assist marketing team in carrying out promotional activities.

 Acknowledge escalated customer queries timely and effectively.


Minimum Requirements

 Proven experience as area manager, store manager, assistant manager, or similar managerial role

 Post-graduation in business administration, retail management or a similar field

 This role involves traveling, 3-4 days/week traveling.

 Candidates from beauty and personal care background will be preferred.


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