ServiceNow Developer
2 months ago
NP : Immediate - 30 Days
Location : Bangalore /
Job Title : ServiceNow Developer - ITSM
Experience Level : Senior (5+ Years)
Job Description :
- Design, develop, and implement ServiceNow solutions to support ITSM processes such as Incident Management, Change Management, Problem Management, Service Catalog, and Service Level Management.
- Customize and configure ServiceNow applications and modules according to business requirements, including workflows, forms, reports, and dashboards.
- Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into technical solutions within the ServiceNow platform.
- Provide ongoing maintenance, support, and optimization of existing ServiceNow implementations, ensuring high availability, performance, and scalability.
- Develop integrations between ServiceNow and other systems/tools using APIs, web services, and middleware technologies.
- Create technical documentation, including design specifications, test plans, and user guides, to facilitate knowledge transfer and system maintenance.
- Stay current with ServiceNow releases, features, and best practices, and evaluate their impact on existing implementations.
- Participate in code reviews, quality assurance activities, and continuous improvement initiatives to ensure the reliability and stability of ServiceNow solutions.
- Mentor junior developers and share knowledge with the broader team to foster professional growth and development.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience as a ServiceNow Developer, with a focus on IT Service Management (ITSM) modules.
- Proficiency in JavaScript, HTML, CSS, and other web technologies, with experience developing customizations and enhancements within ServiceNow.
(ref:hirist.tech)-
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