SAP C4C, Sales and Service Cloud V1/V2 Functional Lead
3 weeks ago
Candidate should have at least 6 to 8 years of experience in Sales and Service Cloud V1 (C4C) and V2 SAP CRM experience desirable but not mandatory Lead Requirement gathering sessions and functional workshops in SAP C4C V1&V2 Understand business processes and map them to the capabilities of C4C and SAP Sales and Service Cloud V2. Actively participate in Presales RFP for solutioning of CX solutions. Prepare Business Requirement Documents (BRD) and functional specifications. Configure SAP Service Cloud V2 based on business needs (e.g., business roles, workflow rules, service levels, ticket management, etc.). Lead end to end implementation and coordination with component teams. Lead UAT (User Acceptance Testing) and ensure quality assurance of the configured solution. Collaborate and work with team during project phases such as build, test, deployment, and hyper care. Collaborate with technical teams on integration needs, data migration, and custom development. Worked extensively in Integration capabilities of C4C and SAP Sales and Service Cloud V2 with SAP S4HANA, SAP CPI and Third party ERP's. Candidate should have deep understanding on SAP BTP Architecture for side by side extensions with SAP Sales and Service cloud V2.Skills RequiredExperience in leading projects with Hands-on experience in SAP C4C, SAP Sales and Service Cloud V2.Atleast 2 end to end lifecycle implementation projects Solid understanding of SAP Sales and Service Cloud V2 architecture, capabilities, and extensibility options. Ability to gather requirements, perform fit-gap analysis, and convert into functional documentation. Strong knowledge of business process flows in Sales and Service areas (e.g., lead-to-quote, ticket management, SLA, routing rules). Experience in preparing BRDs, test cases/scripts, training materials, and user documentation. Familiarity with SAP Service Cloud V2 configuration tools, such as: Workflow Rules Business Rules User Roles & Authorizations Service Levels & Categorization Schemas Experience in Key user tools and screen adaptations Experience in creation of Org structure, Material and customer data Exposure to SAP C4HANA implementation methodology and deployment options Understanding of integration scenarios with SAP S/4HANA or other backend systems. Strong analytical, problem-solving, and communication skills. Ability to work in agile/scrum environments and interact directly with clients and stakeholders. Client facing experience is preferred Good communication skills in EnglishQualifications Educational qualification: B.E./B.Tech., MBA Preferred
-
SAP Functional Consultant
1 day ago
New Delhi, India Coforge Full timeJob Title: SAP C4C Functional Consultant Location: Bangalore, Coimbatore, Hyderabad, Pune Experience: 6 to 8 YearsJob Description: Candidate should have at least 6 to 8 years of experience in Sales and Service Cloud V1 (C4C) and V2 SAP CRM experience is desirable but not mandatory Lead Requirement gathering sessions and functional workshops in SAP C4C V1&V2...
-
SAP C4C Marketing Cloud
4 days ago
Delhi, India Tata Consultancy Services Full timeAbout the CompanyWe are a leading organization in the IT sector, dedicated to delivering innovative solutions and exceptional services to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and excellence.About the RoleThe candidate will be responsible for handling SAP Implementation in the...
-
SAP C4C Consultant
4 days ago
Delhi NCR, India Hrizen Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescription : Job Title : SAP C4C Consultant (Functional + Technical) Experience : 7+ Years Department : SAP Cloud Solutions Location : Hybrid - Noida/ Gurgaon Must Have skills : SAP C4C Consultant (Functional + Technical) Notice period : Immediate-20 days Job Summary : We are seeking an experienced SAP Cloud for Customer (C4C) Consultant...
-
SAP C4C TechnoFunctional Consultant
2 weeks ago
Delhi, India Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
SAP C4C TechnoFunctional Consultant
2 weeks ago
Delhi, India Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
SAP C4C TechnoFunctional Consultant
2 weeks ago
Delhi, India Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
New Delhi, India Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Senior SAP CRM Functional Consultant
3 days ago
New Delhi, India S2Integrators Full timeJob Overview:We are seeking a highly skilled SAP CRM Consultant with 5–7 years of hands-on experience in SAP Customer Relationship Management. The ideal candidate should have strong expertise in SAP CRM functional configurations, integration with SAP ECC/S4HANA, and a clear understanding of business processes related to Sales, Service, and Marketing.You...
-
Delhi, India Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Senior SAP CRM Functional Consultant
4 days ago
Delhi, India S2Integrators Full timeJob Overview:We are seeking a highly skilled SAP CRM Consultant with 5–7 years of hands-on experience in SAP Customer Relationship Management. The ideal candidate should have strong expertise in SAP CRM functional configurations, integration with SAP ECC/S4HANA, and a clear understanding of business processes related to Sales, Service, and Marketing.You...