Systems Engineer

4 weeks ago

Gurgaon, Haryana, India Fortinet Full time

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative in North India to handle Telco and ISP accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
  • Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
  • Understand and follow escalation process
  • Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
  • Provide channel partners technical expertise and oversight as required
  • Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell Fortinet solutions
  • Provide complex design and systems engineering configurations
  • Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
  • Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
  • Participate in the development and support of presentations for customers and partners
  • Clearly articulate technical elements of the Fortinet value proposition to customers and partners
  • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
  • Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
  • Effectively negotiate and pursue conflict resolution
  • Lead strategic (organizational) opportunities and proactively provide consultative support
  • Create customer documentation for POC
  • Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Strong understanding of Telecom 4G/5G networks, ISP networks, and data centers.
  • In-depth knowledge of mobile packet core security solutions, including GiFW, CGN, Security Gateway, Roaming Security, API Security, and related technologies.
  • Solid understanding of networking protocols and technologies, including BGP routing, switching, and load balancers.
  • Familiarity with public and private cloud environments, along with their associated security solutions.
  • Expertise in network, application, and endpoint security solutions, such as SD-WAN, next-generation firewalls, application delivery, SASE, ZTNA, web application firewalls, EDR/XDR, and similar technologies.
  • Experience with security operations solutions, including SIEM and SOAR platforms.
  • Comprehensive knowledge of Fortinet products/solutions and their competitive landscape.
  • Hands-on experience with FortiGate or other vendor firewalls.
  • Ability to perform POCs (Proof of Concepts) to demonstrate Fortinet solutions to customers effectively.
  • Skilled in conducting training sessions for customers and partners on Fortinet products.
  • Must have at least 10 years of experience in a customer-facing role
  • 25-50% local travel for customer meetings within the Delhi/NCR region, with occasional travel to other locations within India
  • Excellent communication and presentation skills.
  • The candidate should have prior experience working with Airtel and/or other telecom/ISP organizations.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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