Inside Sales Specialist – Patient Care Services

4 weeks ago


Gurugram, India Credihealth Full time

Job Title: Inside Sales Specialist – Patient Care Services

Location: Credihealth (Office/Remote – as applicable)

Experience: 1-3 years in inside sales, healthcare, or related field


Job Overview:


Credihealth is looking for a dynamic and results-driven Inside Sales Specialist to handle patient inquiries, facilitate OPD appointments, and convert IPD admissions. The ideal candidate will have excellent communication skills, a strong understanding of healthcare services, and a proven track record in patient care/sales/customer service.


Key Responsibilities:

  • Handle inbound and outbound patient inquiries via call.
  • Assist patients in scheduling OPD consultations with hospitals and doctors.
  • Provide detailed information on hospital services, procedures, and cost estimates.
  • Follow up with patients to facilitate and convert IPD (in-patient admissions).
  • Collaborate with hospital partners to ensure seamless coordination for patient admissions.
  • Achieve and exceed monthly sales targets, with a minimum of 30 IPD admissions per month.
  • Maintain accurate records of patient interactions in the CRM system.
  • Provide excellent patient care service and ensure patient satisfaction throughout the medical journey.


Key Skills and Requirements:

  • 1-3 years of experience in inside sales, tele-calling, customer service, or healthcare services.
  • Excellent verbal and written communication skills.
  • Strong persuasive skills with the ability to handle objections and close sales.
  • Basic understanding of healthcare services and hospital operations is preferred.
  • Goal-oriented with a proven track record of meeting sales targets.
  • Ability to work in a fast-paced and dynamic environment.



If you are passionate about healthcare and patient care and have the drive to make a difference in patients' lives, we would love to hear from you

To Apply:

Send your updated resume at hr@credihealth.com with the subject line “Application for Inside Sales Specialist – Credihealth”.



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