Workday HCM Manager

2 days ago

New Delhi, India Sutherland Full time

At Sutherland, we are committed to delivering exceptional digital transformation and human-centered experiences for our clients across the globe. Our people are at the heart of this journey — and our HR technology platforms are key enablers in driving employee engagement, operational efficiency, and business impact.We are looking for a Workday HCM Associate Manager to lead the administration, optimization, and continuous improvement of our Workday ecosystem. This role will be pivotal in ensuring that our HR systems evolve in alignment with Sutherland’s global people strategy and business priorities.Key ResponsibilitiesWorkday HCM Management- Oversee daily operations, configurations, and maintenance of the Workday HCM system. - Manage configuration updates, testing, and deployment of new functionalities and releases. - Ensure data accuracy, system integrity, and compliance with global security and privacy standards. - Act as the primary liaison between HR, IT, and business stakeholders for system enhancements, issue resolution, and process improvements.Team Leadership & Collaboration- Lead and mentor a small team of Workday analysts or specialists, fostering a culture of learning and accountability. - Prioritize and allocate workloads efficiently, ensuring timely delivery of system changes and support requests. - Collaborate with HR Centers of Excellence (COEs), Payroll, and Business HR teams to understand requirements and translate them into scalable Workday solutions.Continuous Improvement & Governance- Identify opportunities to streamline HR processes and improve efficiency through Workday automation, dashboards, and integrations. - Maintain robust documentation for configurations, workflows, and data governance standards. - Stay ahead of Workday release updates, assess their business impact, and coordinate testing and rollout of new features.Stakeholder Management- Partner with global and regional HR leadership to align Workday capabilities with organizational goals. - Present analytics, reports, and recommendations to senior stakeholders to support data-driven decision-making.Qualifications & Experience- Bachelor’s degree in Human Resources, Information Systems, or a related field (Master’s preferred). - 4–7 years of hands-on experience with Workday HCM, including configuration, reporting, and integrations. - Strong understanding of HR processes, data governance, and compliance. - Experience in Workday security management, business process design, and data loads. - Proven ability to operate effectively in a fast-paced, global, and matrixed organization.Technical Skills- Proficiency in Workday HCM Core modules. - Strong experience in Workday Reports (Advanced/Matrix) and Calculated Fields. - Excellent Excel and data analysis skills.Soft Skills- Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving mindset. - Proactive, detail-oriented, and collaborative approach. - Ability to manage multiple priorities and drive outcomes through influence.Why Join SutherlandAt Sutherland, you’ll be part of a global, future-ready organization that values innovation, agility, and continuous learning. In this role, you’ll have the opportunity to modernize HR systems, enhance digital employee experiences, and shape the next phase of our people technology transformation.

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