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Business Data Analyst
4 weeks ago
Job Title:
Business Operations Analyst
Description:
We are seeking a highly skilled Business Operations Analyst to join our team at {company} . The successful candidate will play a critical role in evaluating business data, producing meaningful insights and metrics, identifying trends that improve business performance.
In this exciting role, you will:
- Evaluate business data to produce actionable insights and metrics.
- Influence decisions based on analytics insights.
- Engage in performance and program management for projects across all regions.
- Encourage best practices and knowledge sharing within the organization.
- Serve as a trusted partner for customer-centric KPIs.
Key Responsibilities:
- Support the preparation and tracking of agenda items, meeting minutes, and action items from Key Repair Blue Book Executive meetings.
- Collate global backlog data from BPIs, ROI, SharePoint, update scorecards, identify gaps, and produce global bridge charts with key issues identified.
- Deliver UAT on PBIs, such as Aging PBI, NPI readiness Portal, and GCIO portals like ROD, RS attainment, and Parts to TPR.
- Work with PAG team on automating data flow through Dell tools and Partner updates to SharePoint. Raise projects on Bright Idea and manage, monitor, and maintain project post-implementation, resolving any potential issues to ensure smooth business operations.
- Design and implement innovative solutions, collaborating with other groups/regions to provide feedback and help in process improvement.
- Define global initiatives, collect requirements, and coordinate efforts across regional teams.
- Simplify and standardize reports at regular intervals, define and influence metrics definitions from a global perspective.
- Analyze data, formulate conclusions, and provide summary analysis and interpretation to leadership. Provide analytical and data gaps with the ability to work on projects and manage stakeholders across business verticals & regions.
Disposition Process:
- Coordinate Cracked glass monthly files/data with regions:
- Collect datasets from each subregion in the first week of each month for the previous month, chasing Regional POCs in case of delay.
- Run a sanity check for data accuracy.
- Upload data into a shared location in a standardized format. Assist with access to data for anyone requesting it.
- Support Priority GPU parts tracking – post-tool automation maintenance/follow thru with region/checking data accuracy.
- Run validations of the data in the PowerApp tool against datasets feeding it and make manual updates in PowerApp when needed.
- Cooperate with the author of the automated tracker to fix any issues driving incorrect statuses in the tool if not matching the datasets from Regions feeding it.
- Monitor aged profile of parts tracked and contact Regional POCs and FA/capture lab POCs to trigger actions to push the parts through the process.
- Disposition Inventory monitoring – support to be required only from mid Q1FY26 (after GPU tracker is live).
- Collect datasets via HAFT (High Availability File Transfer) from each subregion on a weekly basis, chasing Regional POCs in case of delay.
- Run a sanity check for data accuracy.
- Monitor aged profile of parts tracked and contact Regional POCs to trigger actions to push the parts through the process.
