Customer Support Executive
4 days ago
📌 Job Title: Customer Support Executive (Inbound & Outbound)📍 Location: Gurgaon✨ Role OverviewWe are looking for a dynamic and customer-focused Customer Support Executive to manage inbound and outbound interactions with customers, channel partners, architects, and interior designers. The role demands outstanding communication skills, a strong customer-first mindset, and the ability to handle premium clientele.🧾 Key Responsibilities✔ Handle inbound calls and address customer inquiries✔ Provide accurate information across product categories: Laminates, Veneers, Flooring, Doors, Plywood & Chipboards✔ Resolve complaints, service requests, and product queries within defined timelines✔ Maintain detailed CRM records and documentation✔ Conduct outbound calls to qualify leads from marketing campaigns, exhibitions, and digital inquiries✔ Schedule appointments for the sales team & conduct periodic follow-ups for conversion✔ Upsell / cross-sell complementary products where relevant✔ Collect feedback and relay insights to internal teams for improvement✔ Ensure exceptional customer satisfaction and relationship-building🎓 Required Qualifications & Experience🔹 Minimum 1 year of experience in a customer-facing role (preferably handling premium/high-value products)🔹 Graduate in any discipline🔹 Experience in building materials / interior décor industry preferred🔹 Familiarity with CRM & MS Excel is an added advantage💡 Skills Required⭐ Excellent verbal & written communication in English and Hindi (regional language is an advantage)⭐ Strong interpersonal & objection-handling skills⭐ Multitasking, time management & organizational skills⭐ Positive attitude, team player, and customer-centric mindset#CRM #ClientHandling #CustomerSatisfaction #LeadFollowUp #ProfessionalCommunication #RelationshipManagement #ProblemSolving #CrossSelling #Upselling
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Customer Care Executive
1 week ago
Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...
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Customer Support Executive
4 days ago
Gurugram, India NAZZTEC Full timeJob Title: Customer Support Executive (Inbound & Outbound) Location: Gurgaon ✨ Role Overview We are looking for a dynamic and customer-focused Customer Support Executive to manage inbound and outbound interactions with customers, channel partners, architects, and interior designers. The role demands outstanding communication skills, a strong customer-first...
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Customer Support Executive
3 days ago
Gurugram, India NAZZTEC Full timeJob Title: Customer Support Executive (Inbound & Outbound) Location: Gurgaon ✨ Role Overview We are looking for a dynamic and customer-focused Customer Support Executive to manage inbound and outbound interactions with customers, channel partners, architects, and interior designers. The role demands outstanding communication skills, a strong customer-first...
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Customer Support Executive
6 days ago
Gurugram, India Atrangi Studio Full timeCompany DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: www.atrangistudio.comInstagram: https://www.instagram.com/atrangistudio/Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience:...
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Customer Support Executive
4 days ago
Gurugram, India Atrangi Studio Full timeCompany Description Atrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India. Website : Instagram : Location : Gurugram, Delhi NCR, India Time : 10 am-6:30 pm Experience : Freshers & Experienced - Both can apply Email : Role...
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Customer Support Executive
6 days ago
Gurugram, India Atrangi Studio Full timeCompany Description Atrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India. Website: www.atrangistudio.com Instagram: https://www.instagram.com/atrangistudio/ Location: Gurugram, Delhi NCR, India Time: 10 am-6:30 pm...
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Customer Support Executive
1 day ago
Gurugram, India BLABLIBLU Full timeWe are looking for a Customer Support Executive (Chat Process) to handle customer queries and provide timely, accurate, and professional support via chat. The ideal candidate should have strong communication skills, a customer-first approach, and the ability to multitask effectively.🔹 Key ResponsibilitiesRespond promptly to customer queries through live...
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Customer Support Executive
22 hours ago
Gurugram, India BLABLIBLU Full timeWe are looking for a Customer Support Executive (Chat Process) to handle customer queries and provide timely, accurate, and professional support via chat. The ideal candidate should have strong communication skills, a customer-first approach, and the ability to multitask effectively.🔹 Key ResponsibilitiesRespond promptly to customer queries through live...
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Customer Support Executive
23 hours ago
Gurugram, India BLABLIBLU Full timeWe are looking for a Customer Support Executive (Chat Process) to handle customer queries and provide timely, accurate, and professional support via chat. The ideal candidate should have strong communication skills, a customer-first approach, and the ability to multitask effectively.🔹 Key ResponsibilitiesRespond promptly to customer queries through live...
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Customer Support Executive
1 day ago
Gurugram, India BLABLIBLU Full timeWe are looking for a Customer Support Executive (Chat Process) to handle customer queries and provide timely, accurate, and professional support via chat. The ideal candidate should have strong communication skills, a customer-first approach, and the ability to multitask effectively. Key Responsibilities Respond promptly to customer queries through live chat...
