Head of Business correspondence channel

1 month ago


Bhavnagar, India UNLOCK BUSINESS CONSULTING Full time

Prior experience:

• Minimum 10+ years of experience with a large PSU banks, Private banks or NBFCs heading the financial inclusion initiatives

• Experience in onboarding corporate business correspondents and day-to-day operational management of the channel

• Negotiating the legal documentation & terms & conditions with the BC partners; identifying the potential risks and building in the required mitigation clauses to safeguard interests of the FI

• Designing the incentive structure & payout for the BC agents

• Designing the process for on-going performance monitoring of the BC partners and their agents

• Managing a large team of regional BC channel supervisors


Job Description:

  • Identify the right corporate BC partner and on-board the partner including overseeing the contractual clauses
  • Determine the catchment areas/geographical zones where BC agents should be deployed
  • Design the operating model for the BC channel including laying down the required IT systems, method of payout calculation, mechanisms for performance review etc.
  • Build & oversee the entire BC channel management team including regional BC supervisors, zonal BC supervisors etc.
  • Responsible for on-going channel engagement, expansion, review and target achievement

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