Team Lead

4 weeks ago


Dindigul, India Mekyek Full time

Job Summary:

As a Team Leader, you will be responsible for guiding and leading a team to achieve organizational goals. Your role will involve motivating team members, facilitating effective communication, and ensuring that day-to-day activities are executed efficiently.

Location : Gurugram

Salary : 27k to 30k

Key Responsibilities:

  • Team Management: Oversee and coordinate daily activities of the team to ensure smooth operations and achievement of targets.
  • Motivation and Leadership: Inspire and motivate team members to reach their full potential and exceed organizational goals.
  • Planning and Strategy: Develop and implement action plans, timelines, and strategies to meet and surpass performance targets.
  • Task Delegation: Assign tasks and responsibilities to team members based on their skills and strengths to optimize productivity.
  • Training and Development: Conduct training sessions to enhance team members' skills, including confidence, product knowledge, and communication.

Qualifications:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a Team Leader or similar leadership role. Prior experience in Collections or Debt Recovery is mandatory.
  • Skills:
  • Exceptional communication and interpersonal skills.
  • Strong customer service orientation with the ability to negotiate and resolve issues effectively.
  • Familiarity with collections practices and regulations is preferred.
  • Proficiency in Microsoft Office Suite and collections software.
  • Bilingual skills (English and another language) are advantageous based on the customer base.



HR- WhatsApp


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