Quality Analyst

4 weeks ago


Bareilly, Uttar Pradesh, India TP Full time

We're Hiring | Quality Analyst

Location: Lucknow

Process: Biggest E-Commerce

Key Responsibilities:

Monitor and evaluate calls/chats to ensure quality standards

Provide feedback and coaching to enhance performance

Identify process gaps and suggest improvements

Ensure compliance with organizational guidelines

What We're Looking For:

Strong communication & analytical skills

Prior QA experience in BPO preferred

Knowledge of E-Commerce domain will be an added advantage

Ability to work in a fast-paced environment

Why Join Us?

Work with a global leader in outsourcing solutions

Be part of a dynamic & supportive team

Career growth & learning opportunities


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