Technical Consultant
3 weeks ago
Job Summary:We are seeking a highly skilled and experienced ServiceNow Technical Consultant to join our team. This is an architect-level role with strong hands-on capabilities in workflow development across a broad range of ServiceNow modules. The ideal candidate will have deep technical knowledge and implementation experience in enterprise-grade ServiceNow solutions, covering App Engine, ITSM Pro (including Generative AI), HRSD Pro, Integration Hub, ITAM, and ITOM.Key Responsibilities:- Lead the design and development of ServiceNow workflows, applications, and integrations aligned with business requirements. - Architect and implement solutions leveraging: - App Engine Enterprise - ITSM/CMDB, including ITSM Pro and ITSM Pro Plus with Generative AI capabilities - Self-Service modules, including HRSD Pro and Workplace Service Delivery Pro (letters, talent profiles, policies, requests, and desk booking). - Integration Hub Starter for building and managing integrations with third-party systems. - IT Asset Management (ITAM,) including SAM Pro and HAM Pro. - IT Operations Management (ITOM) for discovery, event management, and operational intelligence. - Collaborate with cross-functional teams to gather requirements and translate them into scalable ServiceNow solutions. - Provide technical leadership and mentorship to junior developers and consultants. - Ensure adherence to best practices, coding standards, and governance frameworks in all ServiceNow configurations and customizations.Required Qualifications:- 8+ years of experience in ServiceNow platform development and architecture. - Proven hands-on expertise with the following ServiceNow modules: App Engine Enterprise, ITSM Pro/Plus, HRSD Pro, WSD Pro, Integration Hub Starter, SAM Pro, HAM Pro, and ITOM. - Strong understanding of CMDB, service catalog, and knowledge management. - Experience with ServiceNow’s Generative AI features is highly desirable. - Proficiency in JavaScript, Glide API, and Flow Designer. - ServiceNow Certified Implementation Specialist certifications in relevant modules preferred. - Excellent communication, client-facing, and stakeholder management skills.Preferred Certifications:- Certified ServiceNow System Administrator - Certified Implementation Specialist – ITSM, HRSD, ITOM, ITAM - App Engine Developer or Architect certification - ServiceNow Certified Technical Architect (CTA) is a plus
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New Delhi, India Big 4 Accounting Firms Full timeWe’re Hiring – Technical Consultant | Big 4 Consulting FirmAre you passionate aboutEnterprise Performance Management (EPM)and looking to make an impact with one of theBig 4 consulting leaders? We’re seeking aTechnical Consultantwith expertise in: ✅ CCH Tagetik (Implementation / Configuration / Integration) ✅ ETL, Data Modeling, Workflow Automation...
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