Qualitative Senior Research Manager

2 days ago


Mumbai, India Toluna Full time

About us:

Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.


Responsibilities:

  • End-to-end management of research projects – work on various research instruments, moderation, analysis, report writing, presentation, project management, etc.
  • Responsible for supporting both regional and country projects/ team.
  • Think of and implement new and innovative research techniques and methodologies, online research that best address the research requirement.
  • Collaborate and coordinate with both internal and external teams – field and operations teams, moderators, and consultants, etc.
  • Negotiate costs with external vendors, suppliers, moderators.
  • Train and guide junior members of the team on qualitative research functions and processes.
  • Manage client relationships and expectations through quality service delivery.
  • Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Qualitative Directors.


Requirements:

  • A Master’s degree in relevant field (advanced degree preferred) – Can also include Journalism, Sociology, Psychology, Anthropology, Media & communication, Design, etc.
  • At least 6 – 8 years in qualitative consumer research, brand strategy.
  • A demonstrated record in conducting end-to-end research independently .
  • Knowledge of advanced forms of qualitative data collection methodologies and techniques, analysis and interpretation with the ability to apply to agency work.
  • Experience in moderating groups and in-depth interviews (offline and online) with both large and small groups and executing research.
  • Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
  • You are curious, open-minded, have a love for details while keeping in mind the bigger picture.
  • Excellent communication skills, ability to translate data from a diverse array of inputs and crafting a cohesive, compelling narrative.



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